General Manager

1 week ago

George, South Africa Fidelity Services Group Full time
Job title : General Manager - Garden Route Job Location : Western Cape, George Deadline : December 27, 2024 Quick Recommended Links
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Experience, Requirements and Qualifications:

  • PSIRA Grade A/B registration and Accreditation
  • Matric certificate (Grade 12)
  • No criminal record or any pending cases
  • At least 8-10 years’ experience in the Operational Security industry.
  • Computer literate and proficient on all Microsoft programs.
  • Valid driver’s license with own reliable transport.
  • Knowledge of business process, function and acumen.
  • Has a good command of the English language both written and verbal.
  • Excellent communication skills and the ability to work well with people at all levels are essential.
  • Operational experience in numerous fields within the Security Industry, especially Guarding.
  • Finance understanding and knowledge of excel.
  • Knowledge of ISO 9001:2000 Quality Management and requirements.
  • Must have knowledge of:

Labour Relations Act

  • Sectorial Determination
  • Basic Conditions of Employment Act (BCEA)
  • PSIRA
  • FAMS
  • S.O. Standards
  • Occupational Health & Safety
  • Firearm Competency – Business Purpose.
  • Should reside in the George Area or willing to relocate.

Job Description: (Not totally inclusive)

  • Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.
  • Oversee all staff, budgets and operations of the respective business area.
  • The formulating of overall strategy, managing people and establishing policies and procedures.
  • To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
  • Researching and identifying growth opportunities to ensure growth and profit rising.
  • Engage with current and potential clients in order to market and sell an end to end integrated solution.
  • Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
  • Set and manage goals for new business.
  • Financial management of business.
  • Ensure that feedback on projects is always provided to Regional Executive.
  • Overseeing daily business operations and ensuring compliance to contractual requirements.
  • Develops, reviews, updates and implements business strategic planning, sales, financial performance, goals, objectives, and new development to improve business and profitability growth.
  • Training lower level managers and staff. Ensuring subordinates are in line with company policies and procedures.
  • Creating, managing budgets, optimize expenses, improve revenue, identify and manage risks.
  • Oversee recruitment and training of employees.
  • Evaluate and improve, performance and productivity.
  • Evaluate and improve financial performance.
  • Review and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning and submittal for capital expenditures.
  • Generating reports and giving presentations.
  • Coordinating divisional department activities.
  • Prepare and present daily, weekly and monthly reports for superiors.
  • Consistently provide strong leadership to business, management team and employees by communicating vision, strategy, direction.
  • Ensure compliance with regulated Legislation and Acts.
  • Customer satisfaction reports.
  • Ensure all clients are services as per Contractual requirements.
  • Maintain High Risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the risk.
  • Develop and maintain training of subordinates, through formal training and direct mentoring.
  • Ensure all major Special Projects / events are organized.
  • MANCO requirements feedback.
  • Ensure staff are booked accordingly, lines are opened within 24 hours and billing is raised.
  • Complete Fleet schedule, including technology installed and site deployed, asset management.
  • Complete Firearms schedule, including responsible Managers and allocated staff utilising firearms, asset management.
  • Ensure all monthly reports are verified and signed off per division. Monthly feedback to be provided at MANCO, Executives and COO.

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