Scrum Master
3 weeks ago
Our client is looking for a Scrum Master who will support two or more squads within an established large‑scale Agile Release Train (ART), working alongside other experienced Scrum Masters. The Scrum Master is co‑located with their squads and works closely with Product Owners, Developers, Testers, Business Stakeholders, and other Scrum Masters to drive alignment, flow, and continuous improvement. Beyond the team, you'll contribute to the broader Agile Community of practice and help strengthen delivery maturity, coach new team members and shape the culture of agility across the organisation. Key Responsibilities Coach and guide two or more cross‑functional squads within an established large‑scale Agile Release Train. Foster a high‑performing, empowered team culture built on trust, openness, and accountability. Facilitate all Agile ceremonies/cadences with purpose, ensuring they are engaging, outcome‑driven, and aligned to team goals. Partner with Product Owners to maintain a healthy, prioritised backlog and deliver incremental value aligned to business objectives. Proactively identify and remove impediments that block or hinder the team's progress. Support ART‑level ceremonies such as PI planning, PO Sync, Scrum Sync and Inspect & Adapt sessions. Collaborate with other Scrum Masters and the Release Train Engineer(s) to improve flow and coordination across squads. Promote continuous improvement, helping teams reflect, adapt and evolve. Qualifications Relevant IT qualification (degree or diploma) will be advantageous. Relevant Agile certifications (CSM, A‑CSM, CSP‑SM, PSM I, PSM II, SSM, SASM, SA, ICP). 4+ years of experience as a Scrum Master, Agile Coach or delivery leader within an Agile/Scaled Agile Environment. Strong understanding of Agile Frameworks (Scrum, Kanban, SAFe) and the ability to apply them pragmatically. Exceptional facilitation and coaching skills, able to create safe spaces for honest conversations, learning and accountability. Proven ability to influence and build relationships across teams and leadership layers. Experience supporting PI planning and working within a large Agile Release Train or similar scaled structure. Knowledge of release process, SDLC, Jira, Confluence, Miro. Deep understanding of Agile Principles, frameworks and practices (Scrum, Kanban, Lean). Understanding of Agile metrics (velocity, cycle time, predictability, WIP) and how to use them to drive improvement rather than control. Empirical process control and how to foster a culture of transparency, inspection and adaptation. Product delivery lifecycle and how Agile interfaces with design, architecture, testing and release management. Agile principles and various frameworks, reporting and administration. Living up to our Group‑wide core values will help you achieve a successful career with us: Collaboration: We believe the best outcomes come from working with others, not around them. Listening deeply, respecting every voice and combining our strengths to create something greater together. Care: It's about showing empathy, celebrating progress and leading with patience and compassion. We care about people and foster building trust for long‑term impact. Innovation: Challenge the status quo, experiment with intent and find better ways to deliver value. Help teams unlock creativity and continuously evolve how we work and deliver. Integrity: We do what's right, even when it's not easy. It's about being honest, transparent and accountable. It's about showing consistency between our words and actions and owning our outcomes as a team. We trust one another to make decisions that reflect our values and serve the greater good. Role specific competencies (Collaboration, Care, Innovation and Integrity): Servant Leadership: Leads by enabling others and being an example. Creates conditions for the team to self‑organise and take ownership of delivery outcomes. Agile Mindset: Embodies and promotes Agile values – focusing on outcomes, adaptability and openness to new ways of working and thinking. Facilitation Mastery: Skilled at leading ceremonies, workshops and discussions that are focused, inclusive and outcomes driven. Dependency and Risk Management: Proactively identifies cross‑team dependencies and works collaboratively to reduce friction across the Agile Release Train. Flow Optimisation: Understands delivery flow, throughput and bottlenecks; uses data and feedback to enhance predictability and team performance. Continuous Improvement: Builds a culture of inspection, adaptation and learning by leading retrospectives and translating insights into action. Effective Communication: Communicates with clarity, empathy and purpose, adjusting tone and style for different audiences (technical, business, leadership). Stakeholder Alignment: Facilitates alignment between Product Owners, developers, and business stakeholders to ensure shared understanding of goals and priorities. Influencing Without Authority: Builds trust and credibility across teams, guiding behaviour through collaboration and evidence rather than command. Holistic Perspective: Understands how people, processes and technology interact across the value stream. Root Cause Analysis: Uses analytical thinking to identify underlying issues rather than surface symptoms. Organisational Agility: Balances local optimisation (team) with system‑level improvement (train / portfolio). Emotional Intelligence: Demonstrates empathy, active listening and awareness of team dynamics. Conflict Resolution: Handles tension constructively, helping teams move from disagreement to understanding. Empowerment and Accountability: Encourages ownership while maintaining support, ensuring decisions are made where the knowledge resides. Agile Tool Proficiency: Skilled in using collaboration and tracking tools such as Jira, Confluence, AWS, Miro. Collaboration Across Teams: Works effectively with other Scrum Masters, Release Train Engineers, Product Owners and Product Managers to maintain alignment and cohesion. #J-18808-Ljbffr
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