Client Success Manager | Health Concierge | Remote
2 weeks ago
Client Success Manager | Health Concierge | Remote Biospan is a premium private chef & nutrition service operating across the UK, Europe, Dubai, the U.S, and Canada. We place private chefs into high-performance households and manage the full lifecycle of client nutrition, food quality, and service delivery. We're expanding — and we're hiring a Client Success Manager based in South Africa to own the post‑sale client journey, manage communication, and ensure every household receives a seamless, high‑quality service. Who We're Looking For Handles demanding households calmly Communicates clearly and confidently Likes fast‑paced, organised work Can manage multiple clients, chefs, and moving parts at once Thrives with coordination and communication Wants long‑term progression into senior operations Responsibilities Run full end‑to‑end onboarding for new clients Manage daily client communication via WhatsApp, email, and phone Coordinate with recruitment, practitioners, chefs, menu designers, and billing to keep each client’s service running smoothly Handle client admin, preferences, tolerance changes, and service updates Predict and resolve service issues before they escape escalation Keep CRM notes and internal tools updated and accurate Ensure clients always know what’s happening and what comes next Maintain strong relationships with active clients Monitor service consistency, chef performance, and menu quality Ensure clients are on track with their nutrition and service goals Maintain a calm, premium tone with high‑end households Protect retention through proactive, clear communication Ideal Candidate Articulate, confident, and calm under pressure Strong with written and verbal English Comfortable dealing with high‑net‑worth households Skilled in WhatsApp communication (text + voice) Organised, detail‑driven, and consistent Good at expectation‑setting and holding boundaries Able to coordinate chefs, clients, and internal teams without dropping details Comfortable managing multiple time zones (UK, EU, UAE, U.S East Coast) Quick to learn systems, SOPs, and workflows Experience in : Client success Concierge Health and nutrition Hospitality guest relations Wellness or fitness coaching Account management High‑end customer service High-end customer service …is a strong advantage. Compensation Expected Earnings : R20k – R32k+ per month Base Salary : £1, – £1, per month (paid in GBP, converted locally) Growth Path : Senior Client Success ? Operations Manager Working Hours Full‑time remote position. You will work South Africa daytime hours with required overlap into UK & Europe, Dubai, U.S East Coast. You may be required occasionally to work later hours during peak periods and support West Coast clients in America. Why Join Biospan? Work directly with UK, EU, U.S & Dubai clients Be part of a high‑performance health and nutrition company Join a fast‑moving team with strong systems Clear progression into senior operations Learn the private chef and nutrition industry Work closely with founders and the nutrition team How to Apply Submit your CV and cover letter through the application form below. #J-18808-Ljbffr
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WorkFromHome, South Africa Biospan Full timeClient Success Manager | Health Concierge | Remote Biospan, Johannesburg, Gauteng, South Africa (Remote) Full-Time | High-Responsibility Role Biospan is a premium private chef & nutrition service operating across the UK, Europe, Dubai, the U.S, and Canada. We place private chefs into high-performance households and manage the full lifecycle of client...
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WorkFromHome, South Africa Biospan Full timeClient Success Manager | Health Concierge | Remote Biospan is a premium private chef & nutrition service operating across the UK, Europe, Dubai, the U.S, and Canada. We place private chefs into high-performance households and manage the full lifecycle of client nutrition, food quality, and service delivery. We’re expanding — and we’re hiring a Client...
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Remote Client Success
3 weeks ago
WorkFromHome, South Africa Biospan Full timeA premium health and nutrition service is looking for a Client Success Manager in South Africa to oversee the post-sale client journey. Responsibilities include onboarding clients, managing communications, and ensuring high-quality service standards are met. Ideal candidates should have strong English skills, experience in client success, and the ability to...
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WorkFromHome, South Africa TalentPop App Full timeSales & Customer Success Specialist (Brand Concierge) Be among the first 25 applicants. Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App , we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are...
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WorkFromHome, South Africa TalentPop App Full timeSales & Customer Success Specialist (Brand Concierge) Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App , we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated...
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WorkFromHome, South Africa TalentPop App Full timeSales & Customer Success Specialist (Brand Concierge) Be among the first 25 applicants. 100% Remote E-commerce. At TalentPop App , we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales...
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WorkFromHome, South Africa TalentPop App Full timeSales & Customer Success Specialist (Brand Concierge) 100% Remote E-commerce At TalentPop App , we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist . This is a dynamic,...
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WorkFromHome, South Africa Talentpop App Full timeOverview Sales & Customer Success Specialist (Brand Concierge) Join to apply for the Sales & Customer Success Specialist (Brand Concierge) role at TalentPop App. % Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales...
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WorkFromHome, South Africa TalentPop App Full timeSales & Customer Success Specialist (Brand Concierge) Join to apply for the Sales & Customer Success Specialist (Brand Concierge) role at TalentPop App 100% Remote E-commerce At TalentPop App , we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy....
