Commercial Underwriter

7 days ago

Cape Town, South Africa RBS Insurance Brokers Full time

Join to apply for the Commercial Underwriter role at RBS Insurance Brokers. The Commercial Lines Underwriter provides effective and efficient underwriting services for commercial clients, supporting the business strategy by retaining existing clients and securing new business. This role ensures compliance with company standards, regulatory frameworks, and quality assurance processes, while delivering a high-quality client experience. Note: Applications are currently on hold due to a festive season break; we will review them when we return in the new year. What you'll be responsible for Financial & Business Performance You will actively minimize cancellations and contribute to meeting client retention targets. Your work will support the company’s financial goals by applying sound underwriting decisions and managing risks effectively. Client & Stakeholder Engagement Professional, accurate, and timely communication with clients, account executives, and insurers is central to this role. You will build strong, mutually beneficial relationships and ensure client satisfaction targets are consistently achieved. Underwriting & Business Processes You will manage the end-to-end underwriting process for new business, renewals, endorsements, and re-broke policies, as well as handle cancellations. This includes addressing general enquiries, assessing cover and product requirements, rating policies, and maintaining accurate records. You will adhere to company quality standards, regulatory frameworks, and internal mandates, while contributing to team projects and maintaining productivity targets. Living the RBS values, pursuing continuous self-development, and achieving personal development objectives are expected. You will also share knowledge with the team and ensure that productivity and quality assurance standards are consistently met. What you'll need Minimum Qualifications & Skills RE5 FAIS compliant (credits and/or full qualification) Excellent communication and customer service skills Strong attention to detail Minimum 3 years as a Commercial Lines Underwriter (medium to large commercial accounts) Minimum 3 years’ experience at a short-term insurance brokerage Seniority level Mid-Senior level Employment type Full-time Job function Administrative, Customer Service, and Finance Industries Insurance and Insurance Agencies and Brokerages #J-18808-Ljbffr

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