Senior CX

Our Client is a leading consumer financial services business, providing credit and related products (such as store/credit cards, personal loans, digital credit and insurance) to customers through major retail partners and digital channels. The business model combines retail finance and financial services, with a strong emphasis on digital applications,...

**A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. - We are a global team united by our desire to connect diverse people with shared values for a bolder impact. - We employ just over a thousand team members across...

Service Quality Analyst (CX) – CPT Join to apply for the Service Quality Analyst (CX) – CPT role at Sanlam An exciting permanent opportunity has become available within Santam Client Solutions, Direct for a Service Quality Analyst (CX) to join the team. The successful incumbent will be based at our offices in Tygervalley, Cape Town. What will you do?...

A leading business consulting firm in Cape Town is seeking a Senior Customer Experience Consultant to lead the customer experience strategy. You will manage a team of CX designers and work closely with senior stakeholders to enhance customer satisfaction. Ideal candidates should have strong managerial experience in customer experience management and a proven...

Welcome to Huble - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and...

A dynamic consultancy firm is seeking a CX & Insights Specialist in Cape Town to enhance the learner experience within their digital learning programmes. This position requires using data to drive strategic improvements, ensuring learner satisfaction and success through effective process design and collaboration. The ideal candidate is analytical and...

Customer Experience Manager (CX/UX) Join to apply for the Customer Experience Manager (CX/UX) role at Liquid Thought. Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the...

Senior - Customer Experience Consultant - Customer Care Voice - Customer Experience EXL Cape Town, Western Cape, South Africa Highly experienced Customer Experience (CX) Design Manager to lead and shape our customer experience strategy. In this role, you manage a team of CX designers and work closely with senior stakeholders to develop and execute strategies...

**A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. - We are a global team united by our desire to connect diverse people with shared values for a bolder impact. - We employ just over a thousand team members...

Job Description To oversee daily operations of Customer Experience (CX) initiatives and ensure that customer interactions across multiple channels and seamless and positive. To focus on the practical aspects of CX, working to improve and optimise processes, resolve challenges and enhance overall customer experience. To collaborate with various teams to...