Sector Manager

Job Description Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes. Oversee all staff, budgets, operations and guarding of the respective business area. Formulate overall strategy, manage people and establish policies and procedures. Be a thoughtful leader, confident decision maker, helping subordinates to develop and be productive. Ensure growth, thrive and profit rising for the branch. Develop and maintain operational strategy ensuring exceptional service levels to client base, utilizing agreed operational staff structure. Set and manage goals for new business. Financial management of business. Provide feedback on projects to Regional Executive. Oversee daily business operations and ensure compliance with contractual requirements. Develop, review, update and implement business strategic planning, sales, financial performance, goals, objectives and new development to improve profitability. Train lower-level managers and staff. Ensure subordinates adhere to company policies and procedures. Create, manage budgets, optimize expenses, improve revenue, identify, and manage risks. Oversee recruitment and training of employees. Evaluate and improve performance and productivity. Evaluate and improve financial performance. Review and approve preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submit for capital expenditures. Research and identify growth opportunities. Generate reports and give presentations. Coordinate branch activities. Prepare and present daily, weekly, and monthly reports for superiors. Ensure compliance with regulated legislation and acts. Customer satisfaction reports. Ensure all clients are served as per contractual requirements. Maintain high-risk reporting for clients and ensure risks are fully identified and mitigate appropriately. Develop and maintain training of subordinates through formal training and direct mentoring. Organise all major special projects and events. Engage with current and potential clients to market and sell an end-to-end integrated solution. Ensure staff are booked accordingly, lines open within 24 hours and billing raised. Complete fleet schedule, including technology installed and site deployed, asset management. Complete firearms schedule, including responsible managers and allocated staff using firearms, asset management. Experience, Requirements and Qualifications Matric certificate (Grade 12) PSIRA Grade A / B Registration and Accreditation Firearm Competent – Business Purpose No criminal record or any pending cases At least 8 years' experience in the Security industry At least 5 years' experience in Operational / Guarding Security industry Exceptional staff management experience Computer literate and proficient on all Microsoft programs Valid driver's licence with own reliable transport Knowledge of business process, function, and acumen Good command of the English language, both written and verbal Excellent communication skills and the ability to work well with people at all levels Knowledge of ISO quality Management and requirements Knowledge of Sectorial Determination, Basic Conditions of Employment Act (BCEA), PSIRA, FAMS, SOP (Standard Operating Procedures) Competencies Required Excellent presentation & communication skills Outstanding organizational skills Negotiation and conflict management skills Customer focus with continuous improvement skills Leadership and management competencies – providing leadership Investigating / risk assessment skills Strong analytical and critical thinking ability Problem-solving attitude People management skills Structuring tasks Persuading and influencing Creating innovation and adapting to change Business acumen Deadline driven Driving success Showing resilience Additional Information We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. #J-18808-Ljbffr