Support Analyst Cape Town: Northern Suburbs
5 days ago
Reference: CTI -SMG-1 This company is the foremost bank-independent Payment Services Provider (PSP) in Southern Africa, processing over 2 billion transactions annually. As a leading player in the payment ecosystem, they consistently deliver quality solutions to their customers. Their clientele includes major retailers, financial institutions, and companies seeking secure and timely payment services. With an impeccable track record, they provide tailor-made, innovative solutions that meet diverse business needs while ensuring regulatory compliance. Duties & Responsibilities Technical Support: You will be responsible for effectively resolving escalated issues through thorough root cause analysis and providing concise reporting. You will also handle internal change requests, ensuring their submission, deployment, communication, and follow-up for repeated requests/issues. 3rd Line Support: You will provide 3rd line support functions for the Postillion and Imbeko environments, ensuring the review of production platforms for stability and performing necessary maintenance and housekeeping tasks. Enhancements and Automation: You will identify enhancements to improve supportability, operability, automation, and performance of systems. Additionally, you will maintain internal servers and perform day-to-day IT admin tasks. Incident Tracking and Reporting: You will track and report on incidents, conducting SQL/PostgreSQL scripting and database maintenance as required. Troubleshooting and Escalation: You will work independently to troubleshoot all support requests and follow escalation processes, ensuring timely resolution. Implementation and Updates: You will be responsible for the implementation of application software, APIs, component updates, and patches. Key Competencies Attributes: Education and Experience: You should have a Matric qualification and a post-graduate qualification in Information Technology or a similar field. A minimum of 7 years' experience in a similar role is required. Technical Skills: Possessing SQL and/or PostgreSQL qualification is essential, and developer software experience is advantageous. Strong technical skills, ideally in the Postilion/Imbeko Application suite with SQL/Postgres working experience, are highly desired. Experience in transactional payment processes and financial transaction processing is advantageous. Analytical Abilities: You should have exceptional analytical abilities, including the interpretation of large data sets and logical problem-solving skills. Action-Oriented: You should be proactive, taking initiative to drive actions and improvements. Collaboration: You value collaboration and seek to understand before being understood. You communicate your actions and intentions clearly, both verbally and in written form. Although you may not meet all the requirements needed, please still consider sending through your CV as we have many roles available and could possibly find another great opportunity for you Contact Contact Selandea McGuinness on or , quoting the Ref: CTI . Package & Remuneration R 240 000 - R 420 000 - Annually #J-18808-Ljbffr
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Cape Town, Western Cape, South Africa MyCareerCraft Full time R100 000 - R150 000 per yearOur client in Cape Town Northern suburbs is seeking an immediately available Receptionist to join their team. The ideal candidate will be professional, organised, and have experience in both reception and basic debtors/creditors functions.Requirements:Matric (Grade 12)Minimum 2-3 years reception or administrative experienceBasic understanding of debtors and...
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Cape Town, South Africa Network Finance Full timeReference: NFR -MAK-1 Ready to take charge of financial finesse? Join as a Credit Controller and steer the success of the company with precision and flair! Duties & Responsibilities Are you detail-oriented with a passion for ensuring financial accuracy? My client is seeking a diligent Credit Controller to join their dynamic team. As a Credit Controller,...
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Cape Town, South Africa Network Finance Full timeReference: NFR -MAK-1 Ready to take charge of financial finesse? Join as a Credit Controller and steer the success of the company with precision and flair! Duties & Responsibilities Are you detail-oriented with a passion for ensuring financial accuracy? My client is seeking a diligent Credit Controller to join their dynamic team. As a Credit Controller,...
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Cape Town, South Africa Network Finance Full timeJoin a manufacturing organisation Reference: NFE -SUZ-1 Become a more experienced Financial Accountant in the Northern Suburbs, Western Cape. Duties & Responsibilities Job & Company Description: The manufacturing company engages in the production of tangible goods on a large scale, focusing on converting raw materials into finished products through various...
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4 days ago
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