Review Auditor – Takealot Marketplace

4 weeks ago

Johannesburg, South Africa SMD Technologies Full time

Review Auditor – Takealot Marketplace at SMD Technologies We are looking for a Review Auditor to join our e-commerce team and take ownership of managing product reviews and ratings on Takealot. This role is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for protecting and improving brand reputation in the digital marketplace. Key Responsibilities Audit and Monitor Reviews: Conduct daily reviews of product feedback and ratings across all Takealot listings, identifying any unfair, inaccurate, or policy‑violating reviews. Dispute Management: Prepare and submit review disputes through Takealot’s Support Portal, ensuring that all complaints are valid, well‑documented, and tracked through to resolution. Data Tracking and Reporting: Track review activity and performance metrics, including rating averages, review removal success rates, and keyword penetration. Generate weekly and monthly reports for management review. Quality and Compliance: Ensure all actions align with Takealot’s review policies and ethical standards. Maintain transparency and professionalism in all review‑related activities. What You’ll Bring Strong analytical and critical thinking skills with exceptional attention to detail. Excellent written communication and reporting ability. Working knowledge of Takealot Portals or other online marketplace systems (e.g., Amazon, Makro). Understanding of SEO principles and keyword strategy for e‑commerce. Proficiency in Excel for data tracking and reporting. Ability to identify fake, biased, or competitor‑driven reviews. Integrity and professionalism when handling sensitive brand reputation matters. Qualifications & Experience 1–3 years’ experience in e‑commerce, online marketplace management, or digital marketing. Previous experience with Takealot supplier/seller operations is advantageous. Experience in content moderation, customer feedback analysis, or data reporting will be beneficial. Prior experience with Takealot or similar online marketplaces (Amazon, Makro Online, etc.) preferred. Experience with review analysis tools or data tracking systems is advantageous. Why Join Us? You’ll be part of a dynamic and fast‑growing e‑commerce team that values initiative, accuracy, and accountability. This role provides the opportunity to make a measurable impact on product performance, brand trust, and customer engagement on South Africa’s leading online retail platform. Job Details Seniority level: Entry level Employment type: Full‑time Job function: Marketing Industries: Computers and Electronics Manufacturing Referrals increase your chances of interviewing at SMD Technologies by 2x. #J-18808-Ljbffr

  • Review Auditor – Takealot Marketplace

    4 weeks ago

    Johannesburg, South Africa Smdtechnologies Full time

    About the Role We are looking for a Review Auditor to join our e-commerce team and take ownership of managing product reviews and ratings on Takealot. This role is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for protecting and improving brand reputation in the digital marketplace. As a Review Auditor, you will be...

  • Review Auditor – Takealot Marketplace

    3 weeks ago

    Johannesburg, South Africa Smdtechnologies Full time

    About the Role We are looking for a Review Auditor to join our e-commerce team and take ownership of managing product reviews and ratings on Takealot. This role is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for protecting and improving brand reputation in the digital marketplace. As a Review Auditor, you will be...

  • Review Auditor – Takealot Marketplace

    1 week ago

    Johannesburg, Gauteng, South Africa SMD Technologies Full time R250 000 - R400 000 per year

    About The RoleWe are looking for a Review Auditor to join our e-commerce team and take ownership of managing product reviews and ratings on Takealot. This role is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for protecting and improving brand reputation in the digital marketplace.As a Review Auditor, you will be...

  • Review Auditor – Takealot Marketplace

    2 weeks ago

    Johannesburg, Gauteng, South Africa SMD Technologies Full time R250 000 - R400 000 per year

    About the Role We are looking for a Review Auditor to join our e-commerce team and take ownership of managing product reviews and ratings on Takealot. This role is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for protecting and improving brand reputation in the digital marketplace. As a Review Auditor, you will be...

  • Review Auditor – Takealot Marketplace

    1 week ago

    Johannesburg, South Africa Smdtechnologies Full time

    About the Role We are looking for a Review Auditor to join our e‑commerce team and take ownership of managing product reviews and ratings on Takealot. This role is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for protecting and improving brand reputation in the digital marketplace. Key Responsibilities Audit and...

  • Review Auditor

    1 week ago

    Johannesburg, Gauteng, South Africa SMD Technologies Full time R250 000 - R400 000 per year

    About the RoleWe are looking for a Review Auditor to join our e-commerce team and take ownership of managing product reviews and ratings on Takealot. This role is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for protecting and improving brand reputation in the digital marketplace.As a Review Auditor, you will be...

  • Review Auditor: Safeguard Ratings

    2 weeks ago

    Johannesburg, South Africa Smdtechnologies Full time

    A leading e-commerce company in South Africa is seeking a Review Auditor to manage product reviews and ratings on Takealot. The role demands strong analytical skills and attention to detail. Responsibilities include monitoring and disputing reviews, generating reports, and ensuring compliance with review policies. Candidates with 1–3 years of experience in...

  • Va Takealot Assistant

    2 weeks ago

    Johannesburg, South Africa Six38cointrader Pty Ltd Full time

    **Job Title: E-commerce Marketplace Specialist** **Responsibilities**: - Efficiently list and manage products on e-commerce platforms, specifically Takealot and Makro Marketplace. - Demonstrate expertise in the process of printing labels and packaging to ensure accurate and professional presentation of products. - Maintain up-to-date knowledge of...

  • E‑commerce Review Integrity Analyst

    1 week ago

    Johannesburg, South Africa Smdtechnologies Full time

    A leading e-commerce firm in Johannesburg is looking for a Review Auditor to manage product reviews and ratings on Takealot. Candidates should have strong analytical skills, exceptional attention to detail, and 1-3 years of experience in e-commerce or digital marketing. This position offers an opportunity to positively impact brand reputation and customer...

  • Operations Manager, Marketplace, Ssa

    2 weeks ago

    Johannesburg, South Africa Uber Full time

    **About the Role** Within the Marketplace team, our goal is to deliver the most competitive, reliable, and efficient service for riders and drivers. In pursuit of this, we use data analytics and operational levers, such as pricing, products, processes, and promotions, to drive sustainable, profitable growth. As a Marketplace Operations Manager, you will be...