Operations Manager, Marketplace, Ssa

2 weeks ago

Johannesburg, South Africa Uber Full time

**About the Role**

Within the Marketplace team, our goal is to deliver the most competitive, reliable, and efficient service for riders and drivers. In pursuit of this, we use data analytics and operational levers, such as pricing, products, processes, and promotions, to drive sustainable, profitable growth. As a Marketplace Operations Manager, you will be responsible for designing and implementing scalable levers to foster demand and supply growth and engagement across the region.

You'll need to deep dive into the details at one end and see the broader picture at the other end to drive sound business decisions backed by quantitative analyses, rapid experimentation, and qualitative insights in an ever-changing and evolving marketplace landscape. This role requires proficiency in data analytics, an eye for business, an understanding of customers' needs, and a hands-on approach to problem-solving.

We have two headcount open, the scope of the role is similar but the requirements are slightly different as listed below:

- Monitor marketplace performance and price reviews for the SSA region.
- Work on innovative projects, digging deep into the backbone of the region marketplace using advanced analytical tools.
- Perform root cause analyses to explain movements of key marketplace indicators and drive automation of key business processes
- Design and execute marketplace experiments and leverage thei.r results to drive operational improvements in the marketplace.
- Design proposals for supply and demand side investments, implement them, and evaluate their performance.
- Support financial management and budgeting for the region.Launching new pricing solutions and technologies.**:

- Basic Qualifications -**
- A minimum of 4 years of experience preferably in data-management,operations management, management consulting, investment banking, tech scale up and / or start ups.
- Bachelor's degree in Economics, Finance, Statistics, Engineering, Mathematics or similar field.
- Expertise with Data and Analytics platforms, advanced Excel skills and SQL knowledge plus the willingness to develop those further.
- Demonstrated sound business judgment with previous experience using data to drive business decisions.
- Experience leading initiatives and projects in previous roles.
- Data-driven decision mentality and sound business judgment through excellent analytical thinking. Experience in manipulation of data sets and data interpretation
- Problem solver mindset, able to clearly outline solutions to operational obstacles and partner with regional teams to identify and resolve growth blockers.
- Good stakeholder management skills with experience working with diverse cross-functional teams.
- Strong communication and comfortable sharing information formally or informally with senior audiences.
- A Bachelor or Master's Degree, preferably in Business, Economics,Mathematics, Computer Science or Engineering.
- Have worked in a fast paced growing environment with ownership mentality
- Preferred Qualifications
- SQL Proficiency is a plus.
- Experience in competitive strategy is a plus.

  • Marketplace Operations Manager

    1 week ago

    Johannesburg, South Africa Uber Full time

    **About the Role**: The Operations team is responsible for bringing Uber's vision to life in our local markets. Day to day, they are responsible for both strategy creation and execution for our Driver and Rider focused activities. Operations is all about running our business on the ground and helping our driver partners and riders get the most out of the...

  • Senior Operations Manager, Marketplace, UBER Rides Ssa

    2 weeks ago

    Johannesburg, South Africa Uber Full time

    **About the Role** Uber Rides is looking for a Head of Rider Growth in SSA. We focus on growing and retaining riders on the platform by optimizing every aspect of acquisition, engagement, membership and pricing.This role is key to drive the growth of Uber Rides in SSA, and combines various skills such as project management, advanced data analytics and...

  • Marketplace Operations Specialist

    18 hours ago

    Johannesburg, South Africa Uber Full time

    **About the Role** As a Marketplace Operations Specialist for low cost at Uber, you will be an integral part of the team responsible for optimizing and managing the marketplace ecosystem for low cost. This role requires a deep understanding of marketplace dynamics, excellent analytical skills, and the ability to collaborate with cross-functional teams. You...

  • Senior Operations Manager, Compliance, Ssa

    2 weeks ago

    Johannesburg, South Africa Uber Full time

    Senior Operations Manager, Compliance, SSA About The Role Local Operations team, in collaboration with regional and central teams, leads our vision, strategy, execution and tactics for their country Operations. Operations is all about running our business on the ground and helping earners get the most out of Uber's platform. South Africa mobility landscape...

  • Data Analyst, Marketplace, Ssa

    18 hours ago

    Johannesburg, South Africa Uber Full time

    **About the Role** Your role as an Operations Coordinator is to grow demand in the SSA region. You will drive the execution of an ambitious roadmap of initiatives and you will be accountable for the performance of these projects. You will work on impactful projects that involve analyzing data sets, providing creative solutions, and leaning into execution...

  • Data Analyst, Marketplace, SSA

    4 weeks ago

    Johannesburg, South Africa Uber Full time

    About The Role Your role as an Operations Coordinator is to grow demand in the SSA region. You will drive the execution of an ambitious roadmap of initiatives and you will be accountable for the performance of these projects. You will work on impactful projects that involve analyzing data sets, providing creative solutions, and leaning into execution driving...

  • Data Analyst, Marketplace, SSA

    6 days ago

    Johannesburg, Gauteng, South Africa Uber Full time R500 000 - R1 200 000 per year

    About the RoleYour role as an Operations Coordinator is to grow demand in the SSA region. You will drive the execution of an ambitious roadmap of initiatives and you will be accountable for the performance of these projects. You will work on impactful projects that involve analyzing data sets, providing creative solutions, and leaning into execution driving...

  • Senior Operations Manager, Rider, Rides SSA

    11 hours ago

    Johannesburg, Gauteng, South Africa Uber Full time R800 000 - R1 200 000 per year

    About The RoleUber Rides is looking for a Head of Rider Growth in SSA. We focus on growing and retaining riders on the platform by optimizing every aspect of acquisition, engagement, membership and pricing.This role is key to drive the growth of Uber Rides in SSA, and combines various skills such as project management, advanced data analytics and creating...

  • Senior Operations Specialist, Marketplace

    1 week ago

    Johannesburg, Gauteng, South Africa Bolt Technology Full time R1 000 000 - R3 000 000 per year

    The Operations team at Bolt is fully responsible for strategy, marketplace health, and growth in South Africa. To help us scale even further, we're looking for a data-driven and results-oriented Senior Operations Specialist - Marketplace with a strong execution mindset to drive operational excellence and shape the future of mobility in South AfricaAbout...

  • Head of Rider Growth, SSA

    1 week ago

    Johannesburg, Gauteng, South Africa Uber Full time R1 005 000 - R1 940 000 per year

    About The RoleUber Mobility is seeking an exceptionalHead of Rider Growthto lead our Growth Operations across Sub-Saharan Africa (SSA). As a senior leader within the Growth team, reporting to the Head of Marketplace and Rider, you will be responsible for accelerating rider growth and engagement, and ensuring Uber is the ride-sharing platform of choice in...