Frond Desk Administrator

4 weeks ago

Sandton City of Johannesburg Metropolitan Municipality Gauteng South Africa Joanne Enslin and Associates Full time

Position: Front Desk Administrator

A well-established physiotherapy and pilates practice based in River Club, Sandton, is seeking a mature and friendly female to fill the position of Front Desk Administrator.

Responsibilities include:

– Greet and assist patients in a courteous, kind and friendly manner;

– Handle incoming calls (landline and cell phone);

– Manage business email and Whatsapp accounts;

– Schedule / re-schedule appointments and capture patient information (run an efficient diary and appointment schedule for multiple therapists);

– Confirmation and re-confirmation of appointments;

– Ready patient files and patient schedules for the following day;

– Manage patient flow effectively, timekeeping is imperative;

– Inpatient billing;

– Manage inventory (ordering of medical supplies, stationary and other office consumables)

– Conduct course / lecture administration and the submission of CPD activities to the SA Physiotherapy Society;

– Perform marketing activities for courses and the practice;

– Ensure the reception area is clean, organized and welcoming at all times;

– Social media management (including Facebook, Instagram and Linkedin)

– Adhoc / PA duties when required.

The applicant must possess the following traits and skills:

– Extremely good time management skills;

– Excellent communication skills;

– Multi-tasking skills;

– Attention to detail;

– Strong administration skills;

– Customer service orientation;

– Take initiative and be a self-starter;

– Capable of working unsupervised;

– Previous experience (at least 10 years) in a receptionist or administrative role.

– Previous experience in a medical practice (or similar) would be advantageous;

– Computer literacy (including PowerPoint, Excel, Outlook and Word);

– Marketing / sales experience would be advantageous;

– Experience with MY Appointment would be advantageous (training will be provided);

– Drivers license and car required.

Hours: Monday to Friday from 08h00 until 17h00.

Start Date: 03/06/2024 (the successful applicant will be required to come in earlier to ensure a smooth transition period)

Please use the position title in the subject line.

Should you not hear back within 5 working days, please consider your application unsuccessful .

Job Type: Full-time, Permanent, Onsite.

Application Question(s):

Do you have your own vehicle? (Required)

Do you have a minimum of 10 years administrative experience? (Required)

Language: English (Required)

Drivers License (Required)

Application Deadline : 07/05/2024

Expected Start Date: 03/06/2024

The post Frond Desk Administrator appeared first on freerecruit.co.za .

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