Customs Specialist

Job Function The Customs Specialist serves as the organisation’s subject matter expert on tariff classification, customs valuation, and trade compliance. This senior technical role is responsible for ensuring the accurate HS classification and valuation of goods, interpreting customs legislation, and providing specialist advice to internal and external stakeholders on all tariff-related matters. The position plays a critical role in optimising duty costs, enhancing the organisation’s compliance posture, and improving supply chain efficiency through strategic guidance, data analysis, and continuous process improvement. The incumbent ensures that the organisation operates within the legal and regulatory frameworks governing international trade, while supporting the business in achieving cost-effective, transparent, and compliant import and export operations. Key Accountabilities Tariff Classification & Compliance Perform accurate HS classification for imported / exported goods across Automotive, Consumer, and Industrial sectors. Interpret and apply the South African Customs Tariff, Customs Acts, and Notes. Document classification rationale, including binding rulings and discretionary notes. Monitor and communicate tariff amendments and regulatory changes. Regulatory & Policy Liaison Interpret Customs Act, VAT implications, trade remedies, and preferential agreements. Liaise with customs authorities for rulings and clarifications. Draft and submit official correspondence to regulatory bodies. Technical Documentation & Auditing Prepare and validate commodity descriptions and supporting documentation. Lead internal/external audits and implement corrective actions. Develop and maintain SOPs and classification guidelines. Data Analytics & Process Improvements Analyse classification data to identify trends and cost-saving opportunities. Collaborate with cross-functional teams to improve data accuracy. Drive automation and continuous improvement initiatives. Customer & Internal Advisory Provide expert guidance to internal teams and external customers. Defend classification decisions with supporting documentation. Conduct training and knowledge-sharing sessions. Risk Management & Controls Identify and mitigate tariff-related compliance risks. Support audits and regulatory inspections. Maintain a repository of technical files and origin documentation. Qualifications Diploma or Degree in Customs Administration, International Trade, Law, Economics, Supply Chain, or a related field. Professional certification in trade compliance or customs is advantageous. Skills and Experience Minimum 7 years of hands‑on experience in tariff classification, customs valuation and compliance. Sector experience in Automotive, Consumer, and/or Industrial products advantageous. Proven expertise in South African Customs Tariff, Customs Act, and Customs Notes. Experience with binding rulings, valuation verifications and regulatory correspondence. Familiarity with preferential trade agreements and rules of origin(s). Proficiency in trade compliance software and ERP systems. HS Nomenclature and General Rules for Interpretation (GRIs). About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end‑to‑end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. EEO Statement DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. #J-18808-Ljbffr