F&B Manager

7 days ago


Johannesburg, South Africa Performability Full time

Job Overview:

The successful candidate will be responsible for ensuring the highest quality of food and service, maximizing revenue, and managing a team of dedicated staff.

Key Responsibilities:

  • Operational Management:
    • Oversee daily operations of the restaurant, bar, and catering services.
    • Ensure compliance with health and safety regulations and food hygiene standards.
    • Coordinate with the kitchen staff to ensure timely and efficient service.
    • Monitor inventory levels and manage stock control.
  • Financial Management:
    • Develop and manage budgets, forecast sales, and monitor financial performance.
    • Implement cost control measures to optimize profitability.
    • Analyse sales data to identify trends and implement strategies to increase revenue.
  • Customer Service:
    • Ensure excellent customer service and handle customer complaints or issues promptly.
    • Maintain a high level of guest satisfaction by regularly reviewing feedback and implementing improvements.
  • Staff Management:
    • Recruit, train, and manage F&B staff, ensuring a high level of morale and team spirit.
    • Schedule shifts and manage staff rosters.
    • Conduct performance evaluations and provide ongoing training and development opportunities.
  • Menu Development:
    • Collaborate with the culinary team to design and update menus.
    • Ensure menu items are profitable and meet customer expectations.
    • Monitor food quality and presentation.
  • Marketing and Promotion:
    • Develop and implement marketing strategies to attract new customers and retain existing ones.
    • Plan and execute promotional events and activities.

Required Qualifications:

  • Proven experience as an F&B Manager or in a similar role.
  • Strong knowledge of food and beverage operations and standards.
  • Proficiency in financial management and cost control.
  • Familiarity with point-of-sale (POS) systems and restaurant management software.
  • Food and Beverage certificate

Skills and Competencies:

  • Excellent leadership and team management skills.
  • Strong communication and interpersonal abilities.
  • Exceptional organizational and multitasking skills.
  • Ability to work under pressure and handle challenging situations.
  • Customer-oriented with a passion for delivering high-quality service.
  • Problem-solving skills and attention to detail.

Work Environment:

  • The role involves working in a fast-paced and often high-pressure environment.
  • Availability to work flexible hours, including evenings, weekends, and holidays, as required.

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