Senior Operations Leader: Client Delivery

A leading operations management firm in Durban seeks a Senior Operations Manager to oversee complex customer complaints and lead team performance. The ideal candidate will have at least 3 years in a senior operations management role within a financial services environment, strong communication skills, and proficiency in MS Excel. This role focuses on driving...

A leading technology services company is seeking a Client Services Operations Manager to oversee service delivery across various contracts. The role requires managing operations, ensuring adherence to service level agreements, and analyzing operational performance. Ideal candidates will have extensive experience in service delivery, client relationship...

Job title: Senior Operations Manager Job Location: KwaZulu-Natal, Durban Deadline: November 15, 2025 Quick Recommended Links Jobs by Location Job by industries The SOM will support the overall effective operational delivery of managing complex customer complaints, to meet internal and client-led demands by demonstrating strong leadership, operational and...

Job Description Senior Operations Manager (Insurance) The SOM will support the overall effective operational delivery of managing complex customer complaints, to meet internal and client-led demands by demonstrating strong leadership, operational and management capability. Job Responsibilities People Management Managing performance and achievement of Team...

· Training Leadership & Quality Assurance· Lead and oversee all training programmes delivered in the Durban (pre-employment, onboarding, BAU support)· Ensure alignment with Shadow Global's national training frameworks, methodologies, and quality standards· Drive continuous improvement through Training Needs Analysis (TNA), learner feedback, and...

Academic Delivery Leader Our organization seeks a driven and accomplished academic professional to lead the delivery of high-quality higher education programs. The ideal candidate will have relevant qualifications, strong experience in academic operations, and a genuine passion for delivering quality higher education. They will oversee timely delivery of...

A higher education institution in Durban seeks an experienced Academic Delivery Leader to manage the delivery of quality higher education programs. The ideal candidate will possess a degree in Education and have strong experience in academic operations. Responsibilities include overseeing assessments, supporting staff training, and integrating experiential...

A leading supply chain organization in KwaZulu-Natal, Durban is seeking a Senior Operations Executive to drive revenue growth and operational excellence. This role requires a dynamic leader with over 5 years of senior leadership experience in the freight and logistics sector, capable of managing regional teams and standardizing processes for efficiency and...

Company Description **WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

A facilities management company in Durban is seeking a Technical Manager to lead service delivery and ensure optimal conditions across client sites. The ideal candidate will have substantial HVAC expertise and proven leadership skills. Responsibilities encompass managing third-party service providers, implementing safety directives, and ensuring operational...