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Functional Analyst

4 months ago

Johannesburg, South Africa ALOS Innovative Workforce Solution (Pty) Ltd Full time

Role Summary

We are looking for a vibrant, analytical and innovative individual to work as a Senior Functional Analyst in an agile, Telco environment.

Responsibilities

  • Create detailed requirement documentation, user stories, use cases and process flows diagrams.
  • Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions.
  • Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication.
  • Review business requirements specification and high technical design specifications.
  • Create and oversee business and functional requirements specifications (FRS) in support of business processes
  • Communicates closely with developers to clarify functional requirements and address any questions or issues.
  • Support the development team in achieving their goals, providing guidance on best practices and Agile principles.
  • Collaborates with testing teams to define test cases based on functional requirements.
  • Encourage a culture of learning, adaptability, and innovation within the team.
  • Collaborate with stakeholders to elicit, document, and
  • prioritise requirements, user stories, and acceptance criteria.
  • Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities.
  • Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals.


Qualification & Experience â¯â¯

  • Bachelors Degree in Business or related field
  • Minimum of 7+ years of experience in Business/Functional Analysis or a related field
  • Experience following an agile methodology
  • Tools Experience JIRA/Octane, Confluence, draw io, miro Canva
  • Exceptional analytical and conceptual thinking skills
  • Telco Experience is preferred
Preferred Skills â¯â¯

  • Coaching/mentoring
  • Process/continuous improvement
  • Facilitation
  • Technical proficiency
  • Customer Focus
  • Modelling and Design
  • Problem-Solving
  • Proven ability to work independently and as a team member
  • Good communication (written and oral) and interpersonal skills
  • Good organizational, multi-tasking, and time-management skills