Functional Analyst

4 months ago


Johannesburg, South Africa Y Recruit Full time

**Job Overview**:
**Date Posted**: Posted 1 month ago-
**Location**: Johannesburg, Gauteng-
**Job Title**: Functional Analyst (ICT Industry)-
**Education Level**: Bachelors Degree-
**Job Level**: Intermediate-
**Minimum Experience**: 3 - 5 Years**Functional Analyst (ICT Industry) required in Johannesburg.**:
We are looking for a vibrant, analytical and innovative individual to work as a Mid Functional Analyst in an agile, Telco environment.

Are you ready to be part of a transformational journey that will reshape the digital landscape of Africa? A leading Pan-African telecommunications company is launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your opportunity to join an innovative team at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa.

**Duties and Responsibilities**:

- Create detailed requirement documentation, user stories, use cases and process flows diagrams.
- Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions.
- Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication.
- Review business requirements specification and high technical design specifications.
- Create and oversee business and functional requirements specifications (FRS) in support of business processes
- Communicates closely with developers to clarify functional requirements and address any questions or issues.
- Support the development team in achieving their goals, providing guidance on best practices and Agile principles.
- Collaborates with testing teams to define test cases based on functional requirements.
- Encourage a culture of learning, adaptability, and innovation within the team.
- Collaborate with stakeholders to elicit, document, and
- prioritise requirements, user stories, and acceptance criteria.
- Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities.
- Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals.

**Qualification & Experience**:

- Bachelor’s Degree in Business or related field
- Minimum of 3+ years of experience in Business/Functional Analysis or a related field
- Experience following an agile methodology
- Tools Experience JIRA/Octane, Confluence, draw io, miro Canva
- Exceptional analytical and conceptual thinking skills
- Telco Experience is preferred

**Preferred Skills**:

- Process/continuous improvement
- Facilitation
- Technical proficiency
- Customer Focus
- Modelling and Design
- Problem-Solving
- Proven ability to work independently and as a team member
- Good communication (written and oral) and interpersonal skills
- Good organizational, multi-tasking, and time-management skills


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