Pet Insurance Claims Consultant
3 weeks ago
Pet Insurance Claims Consultant – Qualified Vet Nurse Required Badger Holdings – George, Western Cape, South Africa Remuneration: market-related | Job level: Mid | Type: Permanent | Reference: #BH-404 About the Role We are launching an exciting new pet insurance brand in Australia and are looking for compassionate, detail‑oriented Pet Claims Consultants to deliver exceptional service to pet parents across Australia. Key Responsibilities Review and process pet insurance claims with precision and care. Assess veterinary documentation to determine eligibility under policy guidelines. Make informed decisions on approvals, partial payments, or rejections. Identify and escalate potential fraud. Negotiate claim costs where appropriate. Communicate empathetically with policyholders via phone and email. Provide clear updates and guidance throughout the claims process. Liaise with veterinarians and clinics to gather necessary documentation. Maintain accurate records in our claims system. Ensure compliance with internal policies, industry regulations, and legal standards. Contribute to continuous improvement initiatives in claims handling. Working Hours This role supports the Australian market and requires flexibility to work semi‑aligned with Australian business hours. Monday to Friday: 06:00 – 15:00 (hours subject to change based on business needs and daylight savings). Why Join Us? You’ll be part of a purpose‑driven team committed to protecting the health and wellbeing of pets across Australia. We offer a supportive, collaborative environment where empathy, integrity, and service excellence are at the core of everything we do. Essential Qualifications Veterinary nursing qualification (required) Strong understanding of veterinary terminology and procedures Excellent communication and customer service skills High attention to detail and analytical thinking Ability to manage multiple priorities Proficiency in office and data entry software Desirable Experience Experience in insurance claims or financial services Previous work in pet insurance or veterinary practice Strong negotiation and investigative skills Ability to build rapport with customers and service providers Ready to Apply? If you’re a qualified vet nurse ready to make a difference in the lives of pets and their people, we’d love to hear from you Posted on 22 Oct | Closing date 20 Nov #J-18808-Ljbffr
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Empathetic Pet Insurance Claims Specialist
1 week ago
George, South Africa Badger Holdings Ltd Full timeA leading pet insurance provider in George is seeking a Pet Insurance Claims Consultant to manage claims with empathy and accuracy. You will support pet owners and ensure compliance with regulations while maintaining high standards of customer service. The ideal candidate will have experience in claims processing and excellent communication skills. This role...
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Pet Insurance Sales Consultant
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George, Western Cape, South Africa Pacific International Insurance (AUNZ) Full time R40 000 - R80 000 per yearWe're hiring Pet Sales & Service ConsultantsAre you ready to turn your love for pets into a rewarding career?We're thrilled to be launching a brand-new pet insurance offering for the Australian market—backed by a trusted industry leader—and we're looking for enthusiastic, customer-focused individuals to help us bring it to lifeAs aPet Sales & Service...
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Motor Insurance Claims Consultant
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George, South Africa Badger Holdings Inc Full timeMotor Claims Consultant – George, South Africa Join Pacific International Insurance – Where Compassion Meets Excellence Pacific International Insurance is an Australian-based company, proudly serving customers in Australia and New Zealand through our flagship brand, PD Insurance. We specialise in pet and motor insurance, and we’re excited to be...
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Motor Insurance Claims Consultant
2 weeks ago
George, South Africa Badger Holdings (Pty) Ltd Full timeMotor Claims Consultant – George, South Africa Pacific International Insurance is an Australian-based company, proudly serving customers in Australia and New Zealand through our flagship brand, PD Insurance. We specialise in pet and motor insurance, and we’re excited to be expanding our South African branch! We’re on the lookout for a service-driven,...
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Motor Claims Relationship Manager- George
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George, South Africa Santam Insurance Full timeStay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Find your perfect role at Santam Motor Claims Relationship Manager- George This career opportunity is available at Santam for a Motor Claims Relationship Manager and will be based in the Motor Claims South Region, George. WHAT...
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Motor Claims Consultant — Night Shift
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George, South Africa Badger Holdings (Pty) Ltd Full timeA leading insurance company in George is seeking a proactive Motor Claims Consultant. The successful candidate will ensure claims are processed accurately and deliver exceptional service to clients. Ideal for individuals with a strong customer service background, attention to detail, and the ability to work in a fast-paced environment. This position offers a...
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Empathetic Motor Claims Specialist — George
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George, South Africa Badger Holdings Inc Full timeA dynamic insurance company is seeking a Motor Claims Consultant for its South African branch in George. The ideal candidate will possess an empathetic and proactive nature, essential for delivering exceptional customer service. This role involves processing motor claims accurately while managing costs in line with company policies. Join a team committed to...
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Motor Claims Relationship Manager- George
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George, South Africa Sanlam Full timeCAREER OPPORTUNITY This career opportunity is available at Santam for a Motor Claims Relationship Manager and will be based in the Motor Claims South Region, George. WHAT WILL YOU DO? Overall responsible for building, maintaining and managing professional relationships with the MBR’s, in line with Santam’s objectives, in the designated area. Provide...
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George, Western Cape, South Africa Sanlam Full time R80 000 - R120 000 per yearCAREER OPPORTUNITYThis career opportunity is available at Santam for a Motor Claims Relationship Manager and will be based in the Motor Claims South Region, George.WHAT WILL YOU DO?Overall responsible for building, maintaining and managing professional relationships with the MBR's, in line with Santam's objectives, in the designated area. Provide technical...
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Business Development Consultant
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George, South Africa Momentum Full timeBusiness Development Consultant - Plettenberg Bay MMH Momentum Bitou, Western Cape, South Africa Role Purpose: Business Development Consultants are committed, driven, results‑oriented advisers who can work on their own as well as in a team environment writing business (personal and commercial lines) in accordance with targets laid down by Momentum Insure....