Senior Onboarding Analyst
3 weeks ago
Senior Onboarding Analyst Ebury Johannesburg, Gauteng, South Africa – Hybrid: 4 days in the office, 1 day working from home per week. Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward‑thinking financial solutions. Since 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. Role Purpose The Analyst is responsible for conducting onboarding reviews in line with current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. You will work closely with the sales team to provide a smooth onboarding experience while ensuring that our legal and compliance requirements are met. What You’ll Do Analyse customer relationships, documentation, activity patterns, and transactions to detect potential suspicious activity. Comply with relevant legislative, regulatory standards, and internal processes. Identify clients posing higher risk due to red flags or other high‑risk triggers. Resolve day‑to‑day issues arising during the CDD process and Escalate complex challenges via the appropriate channel. Complete allocated tasks with focus and in a timely manner. Communicate task status to colleagues, supervisors, and managers, escalating problems swiftly as needed. Manage caseload throughout the end‑to‑end process in a timely manner. What You’ll Need University degree. 1–3 years of experience in a KYC role. Fluency in English (additional languages a plus). Strong written and verbal communication skills. Attention to detail. Proficiency in office software such as MS Office, Excel, Word, Outlook, Google Suite, and related applications. Ability to thrive in a target‑driven operational environment and manage performance and targets in a fast‑paced, pressured setting. Benefits Competitive starting salary with a performance‑based bonus from day one. Dedicated mentorship from experienced managers. Access to cutting‑edge technology and tools. Clear career progression pathways. Dynamic and supportive culture focused on teamwork and personal growth. About Ebury Ebury is a fast‑growing fintech company with offices in 29 markets worldwide. We are committed to building a workplace where everyone feels valued, supported, and empowered. We have active employee networks and ESG initiatives, including Women’s Network, LGBTQIA+ Network, and Veterans Network. Equal Opportunity Employer We believe in inclusion. We stand against discrimination in all forms and have no tolerance for intolerance. At Ebury, you can be whoever you want to be and feel a sense of belonging regardless of your story. Please submit your application on the careers website directly, uploading your CV/resume in English. #J-18808-Ljbffr
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