Analyst, Senior, Client Onboarding

2 days ago

Johannesburg, South Africa Standard Bank of South Africa Limited Full time

Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, 5 Simmonds Street To transform the user experience of CIB Operations’ services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with strategy. To research, analyse and interpret client/market/business data and deliverables to support implementation of strategic transformation initiatives and continuously improve operational efficiency. Qualifications Type of Qualification: First Degree Field of Study: NQF Level 7 or equivalent relevant experience Experience Required Operations — 3-4 years: Demonstrate an ability to review initiatives from inception to completion, analyse lessons learnt and assess opportunities for improvement to create more impactful execution. Able to provide evidence of continuous improvement projects driven through data analysis and lessons learned. Projects & Change Management — 3-4 years: Demonstrate an understanding of project and change management principles and methodologies and applying this across different types of projects to drive tangible business value. Stakeholder Coordination — 3-4 years: Demonstrate experience coordinating and facilitating teams and groups of stakeholders to understand the pain points, investigate solutions and achieve common goals. Information Analysis & Problem Solving — 3-4 years: Demonstrate an ability gather, review and analyse information from relevant sources and identify insights to inform problem solving or solutioning across part of the value chain. Demonstrate an ability to position recommendations with stakeholders through data visualisation and storytelling. Curiosity & Thought Leadership — 3-4 years: Demonstrate curiosity within area of expertise which inspires investigation into trends and new developments to inform thought leadership with stakeholders. Additional Information This analyst role sits at the intersection of enabling a modernized client onboarding journey and digital transformation. The individual will play a pivotal role in translating strategic business objectives into scalable, intelligent process models that enhance operational efficiency and future relevance. As part of the Intelligent Transformation value proposition within CIB Operations, the role demands a deep understanding of end-to-end onboarding journeys, and data flow design to support seamless integration across platforms. The analyst will collaborate with cross-functional teams to identify pain points, design and implement technical solutions, and ensure alignment with the transformation strategy through agile execution and measurable value realisation. This is a high-impact role for someone who thrives in complex environment, can bridge business and technical domains, and is passionate about driving client-centric innovation through automation, analytics, and modern integration frameworks, which includes data mapping for the systems being integrated. Exposure to system architecture solutioning would be advantageous. #J-18808-Ljbffr

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