Make Up Artist – NARS Cosmetics

3 weeks ago

Cape Town, South Africa The Prestige Cosmetics Group Full time
Job title : Make Up Artist – NARS Cosmetics Job Location : Western Cape, Cape Town Deadline : December 15, 2024 Quick Recommended Links
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KEY RESPONSIBILITIES

MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY

  • Achieve monthly and annual sales targets.
  • Assist in setting up and driving sales at events/launches/retailer activities.
  • Provide feedback on sales/customer related issues or concerns timeously.

BRAND MANAGEMENT

  • Monitor competitor activity, stay up to date with current industry trends.
  • Ensure that hygiene and safety standards are maintained according to brand requirements at all times.
  • Adhere to and maintain brand standards at all times.

STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS

  • Ensure that stock is merchandised according to merchandising guidelines.
  • Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience.
  • Execution of all responsibilities with regards to stock administration, stock loss prevention, stock level control and management.
  • Implementation and adherence to operating procedures and policies at all times.
  • Ensure adherence to asset control and security procedures.
  • Execution of all responsibilities with regards to point of sale.

CUSTOMER EXPERIENCE

  • Provide an exceptional and consistent client experience to all customers.
  • Uphold and reinforce the Customer journey and experience standards.
  • Build relationships, loyalty and inspire confidence in customers by creating unique make-up looks.
  • Use expert makeup skills when demonstrating products to customers.
  • Share make-up tips, expert knowledge, current trends and provide customers with a personalized, educational experience.
  • Drive increased customer data base (attraction of NEW customers).
  • Implementation of CRM processes and procedures.

TEAMWORK

  • Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable.
  • Support and assist new team members with onboarding and orientation.
  • Ensure that exceptional; consistent standards are maintained.
  • Live the company values.

ADMINISTRATION

  • Complete daily tracking sheets/reports and submit as required.
  • Provide retail reports and updates as required.
  • Assist the Store Manager and Assistant Manager as required.

REQUIREMENTS/QUALIFICATIONS

  • At least 3 years cosmetics experience within a retail environment
  • At least 3 years’ advanced make- up experience
  • Certificate in Make-Up is advantageous
  • Must be able to demonstrate expert knowledge and current industry trends
  • Must be a team player, an active learner and problem-solver
  • Must be willing to work weekends and shifts as required
  • Must have own transport

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