Identity & Access Management Analyst

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Minimum 3 years relevant industry experience within the financial services sector in an identity and access management role Degree in Information Systems or Information Technology Knowledge of Information Security and IT Risk Knowledge of Information Security Standards and Frameworks such as NIST CSF, ISO27001/2 Knowledge of identity and access management solutions Knowledge of privilege user access management processes Provides quality cyber security services in order to implement and sustain a best-practice cyber security framework. Responsibilities Identity Lifecycle Management Execute joiner, mover, and leaver processes in line with IAM policies. Perform user provisioning, de-provisioning, and access modifications using approved tools and workflows. Validate access requests for completeness and policy compliance prior to fulfillment. Maintain accurate user identity records across systems and directories. Access Control & Governance Assist in conducting routine access reviews, recertifications, and attestation activities. Assist in monitoring adherence to least privilege, segregation of duties, and role-based access principles. Identify and elevate deviations from IAM and security policies. IAM Tooling Support (e.g., SailPoint, AD, Azure AD) Perform routine operational tasks. Support integration activities by preparing documentation and performing simple validation or testing. Log and elevate system issues, errors, or integration failures. Application Onboarding Support Support gathering of application data for SailPoint onboarding. Work with application owners to document connectors, roles, and entitlements. Assist with user testing and cutover activities. Reporting & Dashboards Collect, clean, and prepare IAM operational data for dashboards and reporting. Generate routine IAM performance reports (access request turnaround times, review progress, provisioning metrics, etc.). Highlight access anomalies, trends, and exceptions for further analysis. Issue Resolution & Service Support Investigate and resolve IAM-related incidents and service requests. Elevate complex technical issues to senior specialists. Communicate resolution steps to end users clearly and professionally. Compliance & Operational Controls Follow established IAM standard operating procedures and processes. Identify areas of non-compliance and report or elevate as required. Support internal and external audit activities by gathering IAM evidence. Documentation Management Maintain IAM reporting and operational dashboards. Ensure all provisioning steps are logged in accordance with audit requirements. Continuous Capability Development Participate in training, mentoring, and certification activities relevant to IAM. Keep up to date with IAM technologies, security standards, regulatory changes, and industry best practices. Skills Action Planning Adaptive Thinking Computer Literacy Data Classification Data Compilation Data Controls Data Modeling Data Recovery Digital Literacy Information Technology (IT) Support Legal Practices Numerical Aptitude Report Review Test Case Management Competencies Collaborates Communicates Effectively Cultivates Innovation Decision Quality Ensures Accountability Manages Complexity Nimble Learning Optimizes Work Processes Education Bachelor of Commerce (BCom): Information Technology (Required), NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent Closing Date 14 December 2025 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story #J-18808-Ljbffr