Identity & Access Management Analyst

2 days ago

Johannesburg, Gauteng, South Africa Old Mutual Limited Full time US$160 000 - US$280 000 per year

Let's Write Africa's Story Together

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

  • Minimum 3 years relevant industry experience within the financial services sector in an identity and access management role
  • Degree in Information Systems or Information Technology
  • Knowledge of Information Security and IT Risk
  • Knowledge of Information Security Standards and Frameworks such as NIST CSF, ISO27001/2
  • Knowledge of identity and access management solutions
  • Knowledge of privilege user access management processes
Provides quality cyber security services in order to implement and sustain a best-practice cyber security framework.Responsibilities

Identity Lifecycle Management

  • Execute joiner, mover, and leaver processes in line with IAM policies.
  • Perform user provisioning, de-provisioning, and access modifications using approved tools and workflows.
  • Validate access requests for completeness and policy compliance prior to fulfillment.
  • Maintain accurate user identity records across systems and directories.

Access Control & Governance

  • Assist in conducting routine access reviews, recertifications, and attestation activities.
  • Assist in monitoring adherence to least privilege, segregation of duties, and role-based access principles.
  • Identify and escalate deviations from IAM and security policies.

IAM Tooling Support (e.g., SailPoint, AD, Azure AD)

  • Perform routine operational tasks.
  • Support integration activities by preparing documentation and performing simple validation or testing.
  • Log and escalate system issues, errors, or integration failures.

Application Onboarding Support

  • Support gathering of application data for SailPoint onboarding.
  • Work with application owners to document connectors, roles, and entitlements.
  • Assist with user testing and cutover activities.

Reporting & Dashboards

  • Collect, clean, and prepare IAM operational data for dashboards and reporting.
  • Generate routine IAM performance reports (access request turnaround times, review progress, provisioning metrics, etc.).
  • Highlight access anomalies, trends, and exceptions for further analysis.

Issue Resolution & Service Support

  • Investigate and resolve IAM-related incidents and service requests.
  • Escalate complex technical issues to senior specialists.
  • Communicate resolution steps to end users clearly and professionally.

Compliance & Operational Controls

  • Follow established IAM standard operating procedures and processes.
  • Identify areas of non-compliance and report or escalate as required.
  • Support internal and external audit activities by gathering IAM evidence.

Documentation Management

  • Maintain IAM reporting and operational dashboards.
  • Ensure all provisioning steps are logged in accordance with audit requirements.

Continuous Capability Development

  • Participate in training, mentoring, and certification activities relevant to IAM.
  • Keep up to date with IAM technologies, security standards, regulatory changes, and industry best practices.

Skills

Action Planning, Adaptive Thinking, Computer Literacy, Data Classification, Data Compilation, Data Controls, Data Modeling, Data Recovery, Digital Literacy, Information Technology (IT) Support, Legal Practices, Numerical Aptitude, Report Review, Test Case Management

Competencies

CollaboratesCommunicates EffectivelyCultivates InnovationDecision QualityEnsures AccountabilityManages ComplexityNimble LearningOptimizes Work Processes

Education

Bachelor of Commerce (BCom): Information Technology (Required), NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

14 December 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story

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