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Branch Manager
4 weeks ago
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KEY RESPONSIBILTIES
- Sales & Business Development:
- Develop and execute a local sales strategy to achieve revenue targets.
- Identify new business opportunities, including expanding the customer base and exploring new markets.
- Monitor market trends and competitor activities to adapt sales strategies accordingly.
- Build and maintain strong relationships with key customers, contractors, and builders.
- Operations Management:
- Oversee daily branch operations, including inventory management, logistics, and supply chain coordination.
- Ensure the branch complies with company policies, procedures, and safety standards.
- Monitor and optimize the branch's performance metrics, including sales, profitability, and customer satisfaction.
- Manage vendor relationships and ensure the timely procurement of materials.
- Team Leadership & Development:
- Lead, mentor, and motivate a team of sales professionals, customer service representatives, and operational staff.
- Conduct regular performance reviews, set objectives, and provide training and development opportunities.
- Foster a positive and collaborative work environment that encourages teamwork and high performance.
- Customer Service:
- Ensure exceptional customer service by addressing customer inquiries, resolving issues, and providing expert advice on materials.
- Implement customer feedback mechanisms to continually improve service quality.
- Financial Management:
- Prepare and manage the branch budget, including sales forecasts, expenses, and profitability targets.
- Analyze financial reports and make data-driven decisions to improve branch performance.
- Implement cost-saving measures and ensure the branch operates within budget.
- Compliance & Safety:
- Ensure that all branch operations comply with relevant laws, regulations, and industry standards.
- Maintain a safe work environment and enforce health and safety policies.
- Reporting & Communication:
- Prepare and submit regular reports on branch performance, sales, and other key metrics to the Regional Manager/CEO.
- Communicate company goals, initiatives, and updates to branch staff.
SKILLS, QUALIFICATIONS AND EXPERIENCE
- Education: Bachelor's degree in Business Administration, Sales, Operations Management, or a related field (preferred).
- Experience: Minimum of 5 years of experience in sales and operations management, preferably in the steel, construction or building materials industry. Prior experience in roofing materials is a plus.
Skills:
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in inventory management, logistics, and financial analysis.
- Ability to develop and implement effective sales strategies.
- Knowledge of market trends.
- Sales / Retail / Business Development jobs
