Head of Contact Center Operations

A leading recruitment firm seeks a Head of Operations to oversee their contact centre in Umhlanga, KZN. The ideal candidate will manage operational teams, ensuring productivity and exceptional customer experience. With over 10 years of executive operational leadership experience within the BPO or CX environment, strong influence management, and a strategic...

Our client is seeking an experienced and results-driven Head of Operations to oversee their contact centre operations at their site in Umhlanga, Durban. The ideal candidate will own the leading and managing of operational teams to support our clients across multiple industry verticals, ensuring efficiency, productivity, and exceptional CX delivery through...

Our client isseeking an experienced and results-driven Head of Operations to oversee their contact centre operations at their site in Umhlanga, Durban. The ideal candidate will own the leading and managing of operational teams to support our clients across multiple industry verticals, ensuring efficiency, productivity, and exceptional CX delivery through...

**Calling all outbound call center agents** **Requirements**: - Minimum 6 months outbound sales experience - Matric/ Grade 11 - PC Literate - Excellent telephone etiquette **What we offer**: - R5000 basic salary - Uncapped commission - No weekends or public holidays - Great incentives - Medical insurance after 6 months of employment If you meet our...

A leading operations management firm is seeking a Head of Country Operations for the UK. This role involves driving operational excellence, leading a high-performing team, and collaborating with leadership to optimize market strategies. Ideal candidates have a Bachelor's degree and proven experience in sales/customer service operations, along with excellent...

Job Description The role is to drive continuous improvement within the operations to drive better efficiencies, quality and or cost reduction. It is a key part of achieving operational excellence, an approach that aims to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against...

**Calling all outbound call center agents** **Requirements**: - Minimum 6 months outbound sales experience - Matric / Grade 11 - PC Literate - Excellent Telephone ettiquitte **What we offer**: - R5000 basic salary - Uncapped commission - No weekends or public holidays - Great incentives - Medical insurance after 6 months of employment If you meet out...

**Call Centre Sales agent for a UK campaign** **Requirements**: - Minimum of 1 year UK call center sales experience - Matric - PC Literate - Excellent Telephone Etiquette - **What we offer**: - R5000 basic salary - Excellent commission - No weekends or public holidays - Great incentives - Momentum medical insurance after 6 months of employment If you...

Company Description BCC Telemarketing is dedicated to offering bespoke telemarketing, telesales, and call center services tailored specifically to clients’ requirements. With years of experience and a mission to provide innovative, cost-effective solutions, the company delivers exceptional value through customized strategies. Operating across the UK, South...

Job Title: Continuous Improvement Specialist The role is to drive continuous improvement within the operations to enhance efficiencies, quality, and cost reduction. It is a key part of achieving operational excellence, aiming to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver...