Academic Support Coordinator

6 days ago


Durban, South Africa MANCOSA Full time

Academic Support Coordinator : School of Business Excellence Listing reference: manco_ Listing status: Online Apply by: 19 January 2025 Position summary Job category: Others: Education and Training Location: Durban Contract: Fixed Term Contract EE position: Yes Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. CORE FUNCTIONS MANCOSA is a leading provider of innovative online distance education. We are dedicated to delivering high-quality educational experiences and support to our students across various platforms. We are seeking a dedicated and detail-oriented Academic Support Coordinator to join our team. This role is essential in managing academic content, providing student support, and ensuring the overall quality of our academic services. The successful candidate will coordinate content management, engage with students, handle administrative tasks, and support institutional activities. CORE FUNCTIONS INCLUDE: Academic Content Management Coordinate the creation, maintenance, and quality assurance of academic content. Ensure all online resources are current and accessible on the Learner Management System (LMS). Conduct peer-to-peer quality checks, upload academic content and recorded webinars. Maintain repositories of academic content, track updates and changes, and oversee the quality assurance process. Student Support and Engagement Provide academic advice and support to students through various channels. Facilitate student engagement activities, academic support webinars, and coordinate student orientation. Monitor and report on “At Risk” students, assist with intervention plans, and offer personalized support. Resolve academic-related queries, handle student consultations, and support Online Summative Assessments (OSA) sessions. Administrative Duties Manage academic delivery tasks, including coordinating lecture plans and school meetings. Create and maintain trackers for faculty programmes, modules, and student data. Handle administrative processes such as credit applications and



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