Technical Content Writer

4 weeks ago


Bellville, South Africa Clever Heads Personnel Full time
Position: Technical Content Writer
Location: Bellville (not remote)
Industry: Information Technology
Salary: R25 000 – R33 000 (CTC) p/m
Benefits: Pension, medical aid, cell & internet allowance
Type: Permanent
Start date: ASAP

Requirements

• Grade 12
• Excellent English verbal and written communication skills
• Strong knowledge of correct grammar and spelling
• Minimum of 2 years relevant work experience
• Experience in copywriting and proofreading
• High degree of computer literacy
• Proficient in Microsoft Word and Excel
• Competent in information retrieval, analysis & compilation
• WordPress exposure

Preferable skills

• Basic understanding of networking & IT infrastructure
• Ability to multitask
• Basic HTML knowledge
• Grav exposure would be beneficial

Duties
• Update company Wiki (WordPress)
• Update product documentation, release notes & user manuals
• Update FAQ’s & troubleshooting guides
• Update technical user guides
• Work with subject matter experts to obtain accurate information
• Proofread various documents & technical material
• Collaborate with development & training teams

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