Senior Customer Experience Leader
2 weeks ago
A dynamic iGaming company based in Johannesburg seeks a Customer Service Manager to lead their team and enhance customer satisfaction. The ideal candidate should have over 5 years of experience in customer service management, preferably in the iGaming industry. Responsibilities include leading the customer service team, managing feedback and complaints, and ensuring compliance with industry standards. A Bachelor's degree in Business or related field is required along with strong leadership and communication skills.#J-18808-Ljbffr
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Customer Experience Leader
1 week ago
Johannesburg, South Africa Flight Centre Brand Full time**Job no**: 526531 **Brand**: Flight Centre Brand **Work type**: Full time **Location**: Johannesburg West **Categories**: Operations & Professional Services **✨ About the role**: The Customer Success Leader role is a senior leadership position focused on driving customer retention, growth, and satisfaction across RSA & the UK Flight Leisure Centre Brand....
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Customer Experience Team Leader
2 weeks ago
Johannesburg, South Africa Babble Cloud Full time**Company Description** Who are Babble?** Babble Cloud is a leading cloud solutions provider based in the UK. They offer a wide range of services, including telephony, internet, cloud infrastructure, cyber security, and more. Babble focuses on providing scalable, secure, and cost-effective solutions to help businesses enhance productivity, collaboration,...
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Supply Chain Co-ordinator
1 week ago
Johannesburg, South Africa Pack Leader Full time**Pack Leader** Pack Leader operates 3 branches in Cape Town, KZN, and the Central Distribution Centre and Head Office in North Riding, Johannesburg, from where the role will be based. The role requires an individual with a tertiary qualification. Expert skills in Excel are a prerequisite with the ability to perform If Queries, Vlookups and Pivot Analyses...
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Supply Chain Planning Manager
1 week ago
Johannesburg, South Africa Pack Leader Full time**Introduction to Pack Leader** Pack Leader operates 3 branches in Cape Town, KZN, and the Central Distribution Centre and Head Office in North Riding, Johannesburg, from where the role will be based. The role requires an individual with a tertiary qualification. Expert skills in Excel are a prerequisite with the ability to perform If Queries, Vlookups...
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Senior Manager
1 week ago
Johannesburg, South Africa MTN Nigeria Full time**Mission/ Core purpose of the Job** Responsible for leading the definition and implementation of an integrated technical and operational architecture and processes required to efficiently and effectively acquire, manage, charge and retain both B2C and B2B customers and partners for MTN’s Digital Services. The Senior Manager will work closely with...
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Customer Success Account Leader
2 weeks ago
Johannesburg, South Africa Microsoft Full timeWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Director Of Customer Experience Transformation
2 weeks ago
Johannesburg, South Africa Athens Services Full timeDirector of Customer Experience Transformation Join to apply for the Director of Customer Experience Transformation role at Athens Services Summary : The Director of Customer Experience Transformation (CX) is a strategic and forward-thinking leader responsible for transforming how Athens Services understands, designs, and delivers exceptional customer...
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Rsa - Customer Success Business Leader
1 week ago
Johannesburg, South Africa Corporate Traveller Full time**Job no**: 515872 **Brand**: Corporate Traveller **Work type**: Full time **Location**: Johannesburg West **Categories**: Corporate & Group Travel **General Information** **Job title**: **Customer Success Business Leader** **Purpose**: To successfully develop and drive the strategic direction for Corporate Traveller customer success. To help grow &...
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Johannesburg, South Africa Massmart Full timeTheExecutive : Customer Insights & Experience Managementis accountable for defining and embedding Massmart's customer experience (CX) and insights strategy across the enterprise in support of our Trust ambitions, ensuring that customer journeys are consistently measured, understood, and optimised whilst translating customer expectations into actionable...
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Johannesburg, South Africa Tych Business Solutions Full time**Job ID**: 83684**Date Posted**: Posted 45 mins ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST CUSTOMER EXPERIENCE JOURNEY ARCHITECT (6/12 MONTHS) FTC - JOHANNESBURG - GAUTENG **KEY OBJECTIVES** Business Analytics Management - Agile business analysis to document detailed requirements for business change. - Eliciting requirements from...