Senior Product Designer

About Yoco Yoco was founded in 2015 and has become a leading digital commerce platform for small businesses in South Africa. With over 200 000 merchants and a user base processing more than US$3 billion annually, Yoco provides a simple, progressive payment solution that unlocks economic opportunities for emerging businesses. About the Role As a Senior Product Designer you will be embedded within a specific product team or tribe, working closely with Product Managers, Engineers, and other Designers to design, refine and scale high‑impact product experiences. In a hands‑on role, you will own end‑to‑end design work from problem definition and research to execution and iteration. Key Responsibilities Engage deeply with customer problems and product challenges, conducting your own research and leveraging existing insights to identify real opportunities. Use systems thinking to define patterns, causality, and drop‑offs that impact the customer experience. Collaborate with Product Managers and Engineers to align on problems, priorities, and solutions that balance customer needs with business goals. Design end‑to‑end customer journeys and experiences within your product area, ensuring seamless interaction across touchpoints. Prototype, test, and iterate rapidly – turning concepts into tangible, testable solutions. Take the lead on interaction and interface design, delivering high‑quality, human‑centered solutions. Balance speed and craftsmanship, knowing when to move fast and when to dig deep for critical detail. Work closely with engineers to ensure designs are feasible, scalable, and executed to a high standard. Identify and address pain points, inconsistencies, and areas for optimization in existing product journeys. Advocate for accessibility and inclusivity, ensuring products work for all merchants. Speak actively in product and design discussions, helping shape what we build and how we build it. Facilitate design critiques, working sessions, and feedback loops to align stakeholders. Collaborate with Product Marketing and Brand teams to keep our design language consistent, intentional, and impactful. Mentor junior designers and contribute to a culture of design excellence. Qualifications 5+ years of product design experience with a portfolio showcasing impactful work in digital products. Comfortable working within a dedicated product team, balancing execution with problem‑solving. Self‑sufficient designer who can conduct research, synthesize insights and apply them to product decisions. Proficient in interaction design, prototyping, and visual design, with a deep understanding of user‑centered methodologies. Ability to work fast, iterate, and test assumptions while maintaining high design quality. Meticulous eye for aesthetics and detail in both macro and micro‑interactions. Systems thinker and pragmatic decision‑maker who balances user experience with feasibility, scalability, and technical constraints. Open to feedback, alternative perspectives and willing to challenge assumptions. Strong communication skills and willingness to advocate for user needs across cross‑functional teams. Benefits 24 paid leave days annually plus public holidays. Medical aid and gap cover contributions for long‑term security. Paid parental leave for mothers, fathers and adoptive parents, plus family responsibility leave. Annual learning budget for courses, conferences or other professional development. Inclusive community culture with weekly company gatherings, team outings and employee‑led clubs. Equal Opportunity Statement We encourage applicants from diverse backgrounds to apply. When sending your application, please use English and omit picture, age, address, and other unnecessary details to help reduce unconscious bias. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Design, Art/Creative, and Information Technology #J-18808-Ljbffr