Senior Product Designer

Who
we are
Yoco was founded in 2015, and we've been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since.

We're the payments provider for over 200,000 self-employed, and process over US$3 billion annually.

We have ±350 team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems, together.

Our mission of making society more equal requires a variety of people, with different backgrounds and points of view, to keep building solutions that make life easier for emerging businesses.

We're growing fast. With growth comes compelling challenges. If you're an ambitious problem-solver, with big ideas, a passion for doing good, bright, grounded and courageous; you're likely to thrive at Yoco.

We don't stop pushing. We break things to rebuild. We challenge ourselves and each other. We're constantly evolving - and we're doing it fast.

Grow With Us.

About The Product Design Team
At Yoco,
design is a key driver of business success
. We believe that thoughtful, human-centered product experiences help businesses
start, run, and grow with confidence
.

About The Role
As a
Senior Product Designer
, you will be embedded within a
specific product team or tribe
, working closely with
Product Managers, Engineers, and other Designers
to design, and refine high-impact product experiences.

This is a
hands-on role
where you will take
ownership of end-to-end design work
, from
problem definition and research
to
execution and iteration
. You will have the opportunity to
directly engage with customers
, run
your own research
, and leverage
existing insights
to inform and validate your work.

Your role will be to
design, refine, and scale
impactful product experiences while ensuring that our
design system, brand, and experience principles
are upheld across all customer touchpoints.

What You Will Be Doing
Understand & Define

Make the Intangible Tangible

• Engage deeply with customer problems and product challenges, conducting your own research and leveraging existing insights to identify real opportunities.
• Use systems thinking to define patterns, causality, and drop-offs that impact the customer experience.
• Collaborate with Product Managers and Engineers to align on problems, priorities, and solutions that balance customer needs with business goals.

Design & Deliver
Preserve Original Intent & Reduce Learning Costs

• Design end-to-end customer journeys and experiences within your product area, ensuring seamless interaction across touchpoints.
• Prototype, test, and iterate—rapidly turning concepts into tangible, testable solutions.
• Take the lead on interaction and interface design, delivering high-quality, human-centered solutions.
• Balance speed and craftsmanship, knowing when to move fast and when to go deep to refine critical details.
• Work closely with engineers to ensure designs are feasible, scalable, and executed to a high standard.

Iterate & Scale
Own the Design Journey amplifying the Ecosystem Experience

• Take existing product journeys and improve them by identifying pain points, inconsistencies, and areas for optimization.
• Design with scalability and long-term maintainability in mind, ensuring solutions work for current and future needs.
• Collaborate with the broader Design team to ensure consistency across our Design System, Brand, and Product Experience.
• Advocate for accessibility and inclusivity, ensuring our products work for all merchants.

Collaborate & Advocate
Strategic Participation

• Be an active voice in product and design discussions, helping to shape what we build and how we build it.
• Facilitate design critiques, working sessions, and feedback loops to align stakeholders and improve design outcomes.
• Work closely with Product Marketing and Brand teams to ensure our design language is consistent, intentional, and impactful.
• Help foster a culture of design excellence by sharing knowledge, mentoring junior designers, and contributing to the continuous improvement of our practice.

About You

• 5+ years of experience in product design, with a portfolio showcasing impactful work in digital products.
• Comfortable working within a dedicated product team, balancing execution with problem-solving.
• A self-sufficient designer who can conduct your own research, synthesize insights, and apply them to product decisions.
• Proficient in interaction design, prototyping, and visual design, with a deep understanding of user-centered methodologies.
• Ability to work fast, iterate, and test assumptions while maintaining high design quality.
• A meticulous designer with a sharp eye for aesthetics and detail in both macro and micro-interactions, ensuring high-quality execution in every aspect of the product experience.
• You're a systems thinker, but also a pragmatic decision-maker—you know when to push for a new approach and when to work within existing frameworks.
• Not afraid to challenge assumptions, but also open to feedback and alternative perspectives.
• You understand trade-offs—balancing user experience with feasibility, scalability, and technical constraints.

The people we're looking for
We're looking for people who want to grow and have a thirst for learning. And as Yoco grows, we hope they stay with us for the long-term.

Building solutions for a more equal society is a daunting task - and it's not for everyone. We never stop pushing, we break things to rebuild, and we challenge ourselves and our teammates. We start over, we constantly evolve - and we do it fast. We know that it's just the right kind of meaningful madness for our kind of visionary human.

So, who are you? You're someone who resonates with our mission and our values, and you're relentlessly effective in your execution.

You're a curious problem-solver with a passion for doing good. You're bright, grounded, experimental and bold. You play open cards and get stuck in. You're not afraid of change. You close the loop.

At Yoco, we laugh, embrace each other's quirks, and support one another's growth, all while staying authentic.

If this sounds like your kind of challenge, apply below and come grow with us.

We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV.
We believe that the best work comes from a place of balance and security. We see our benefits not as perks, but as a partnership to support your life, your family, and your ambitions.

• Need time to switch off? We offer 24 paid leave days annually, plus public holidays, so you can rest, travel, or simply handle life.
• Thinking about long-term security? We'll help you build a strong foundation with contributions to medical aid and gap cover.
• Putting your family first? So do we. We provide paid parental leave for mothers, fathers, and adoptive parents, along with family responsibility leave for unexpected emergencies.
• Ready to grow your skills? We provide an annual learning budget for you to invest in the courses, conferences, or training that will help you advance your career.
• Looking for your community? Find it here. From weekly company gatherings and team outings to employee-led clubs, we foster a connected culture where everyone belongs.

Yoco is the all-in-one digital commerce platform for small businesses.

As one of Africa's largest fintech companies, we make it easy to sell anywhere, manage your business from anywhere, and grow with smart insights—all under one Yoco profile.

Founded in 2015, we've helped over 200,000 small businesses across South Africa accept card payments and access capital—often for the first time.

Our ecosystem of payments, software, and tools works seamlessly under one Yoco account. Behind it all is a global team of 350+ people across South Africa and the Netherlands, building world-class solutions for small business growth.