Digital Channel Experience Lead

2 weeks ago


Johannesburg, South Africa MoMo from MTN Full time

A leading fintech company in Johannesburg is seeking a Senior Manager: Channel Experience to ensure world-class customer service across digital touchpoints (App, Web, USSD). The ideal candidate has over 8 years of experience in digital operations, with strong cross-functional leadership skills. Responsibilities include leading a team, ensuring high availability of digital channels, and driving customer satisfaction. A degree in Business or IT is required, while a Master’s is advantageous.#J-18808-Ljbffr



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