Senior Billing Operations Engineer
3 weeks ago
Qualifications, Experience and Skills
8 - 10 Years in a technical VoIP billing role in a service provider environment (this rie will include billing across all platforms including connectivity, cloud etc)
8 - 10 Years working experience with Linux / Unix based operating systems
8 - 10 Years experience with SQL databases
Perl or Python scripting skills would be very beneficial
What will you be doing?
Billing System Management,
Rate Management,
Billing Process Optimization,
Customer Billing Support such as - provide support to customers regarding billing inquiries, disputes, and account management related to VoIP and other services. This includes resolving billing discrepancies and assisting with billing-related issues.
Reporting and Analysis,
Collaboration with cross-functional teams such as finance, customer support, and technical operations to ensure smooth billing operations and resolve any interdepartmental issues related to billing.
Play a critical role in ensuring accurate billing, customer satisfaction, and efficient operations in the service provider's environment.
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