In Field Support Consultant
3 days ago
Job Title: In Field Support Consultant (Gauteng - Pretoria North/Limpopo) Overview To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic area (Gauteng - Pretoria North/Limpopo). Ensure ultimate customer satisfaction for both internal and external clients. Experience At least 1-year VeriClaim experience. Previous experience working in a customer-facing department would be an advantage. Prerequisites Based in Gauteng – Pretoria (Area will be discussed in interview). Reliable motor vehicle. Valid driver’s license. Essential Job Functions Provide in-practice VeriClaim support to all VeriClaim and VBS practices within a specified geographic area. Provide support to new VeriClaim and VBS practices on their first day of using VeriClaim. Analyse the practices to determine needs that we would be able to assist with. Assist with Financial Assessment discussions. Demonstration of system upgrades and enhancements to all allocated VeriClaim and VBS practices. Escalating of functional requests, or user issues to the Support Centre via ticketing system, where needed. Effective handling of any client complaints regarding the VeriClaim system. Completing of all sign-up documentation (License Agreements, Practice registration documents, Banking registration documentation) accurately and timeously. Ensure that new practices have been booked for training. Providing all relevant parties with weekly appointment schedule/calendar (as per objectives). Provide feedback on TMS after each visit daily. Send email to all parties with list of practices seen (as per objectives). Visiting of allocated practices at the required coverage and frequency as per the customer classifications. Assisting with system upgrade testing as required. Assist the Sales Consultant with VeriClaim demonstrations as needed. Maintaining a current working knowledge of all healthcare related issues and regulations. Maintaining a up to date level of expertise on VeriClaim and all latest enhancements. Skills and Functional Requirements Excellent understanding and working knowledge of all functionalities on VeriClaim. Effective training and facilitation techniques. Effective presentation skills. Effective practice management skills. Tenacious and accurate, with a confident, positive, and enthusiastic approach to work. Ability to demonstrate flexibility, and adaptability in a constantly changing environment Customer focused & ability to build customer relations. Effective management of stress. Ability to take initiative. Conflict management. Ability to manage multiple tasks simultaneously. Excellent time management and organisational skills. Deadline focused. Excellent problem-solving skills. Analytical thinker. Competent in Microsoft, Word, Excel, and PowerPoint. Excellent command of spoken and written English. Expert Knowledge of the Private Medical Aid industry. NOTE: This role specification is not intended to be all-inclusive. Employees may be required to fulfill duties not mentioned herein, as required, to meet the ongoing needs of the organisation. #J-18808-Ljbffr
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Field Support Consultant – Gauteng
2 weeks ago
Centurion, South Africa SpesNet Group Full timeA technology support company is seeking an In Field Support Consultant in Gauteng, responsible for providing practice support for the VeriClaim system. The ideal candidate will have at least one year of VeriClaim experience and exceptional customer service skills. Duties include assisting with system upgrades, handling client complaints, and training new...
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Field Support Consultant – Gauteng
1 week ago
Centurion, South Africa AllSpes (Pty) Ltd Full timeA leading support services company in Gauteng is seeking an In Field Support Consultant to provide in-practice support for VeriClaim and VBS practices. Key responsibilities include analyzing needs, assisting with training, and ensuring customer satisfaction. Candidates should have at least 1 year of VeriClaim experience and a strong understanding of the...
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In Field Support Consultant
5 days ago
Centurion, South Africa AllSpes (Pty) Ltd Full timeJob Title:In Field Support Consultant (Gauteng – Pretoria/Johannesburg) Position Overview:To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic area (Gauteng – Pretoria/Johannesburg). Ensure ultimate customer satisfaction for both internal and external clients.Experience:At least 1-year VeriClaim...
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In Field Support Consultant
3 days ago
Centurion, South Africa SpesNet Group Full timeJob Title : In Field Support Consultant (Gauteng – Pretoria / Johannesburg) Position Overview : To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic area (Gauteng – Pretoria / Johannesburg). Ensure ultimate customer satisfaction for both internal and external clients. Experience : At least 1-year...
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In Field Support Consultant
5 days ago
Centurion, South Africa AllSpes (Pty) Ltd Full timeJob Title:In Field Support Consultant (Gauteng - Pretoria North/Limpopo) Position Overview:To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic area (Gauteng - Pretoria North/Limpopo). Ensure ultimate customer satisfaction for both internal and external clients.Experience:At least 1-year VeriClaim...
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Human Resource Business Partner
2 weeks ago
Centurion, South Africa Independent HR Consultant Full timeOur client is a group of companies focused on providing administration, health and financial services and IT solutions to the health and insurance industry. Human Resources is part of shared services that provide people practices, strategic and HR administration support to the entire group of companies. **_ Purpose of the Role_** The HR Business Partner...
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Aderant Financial Systems Pro | IT Ops
1 week ago
Centurion, South Africa Marvel Placement Consultant Full timeA consulting firm is seeking a detail-oriented Financial IT Systems Administrator to manage the Aderant financial management system in Centurion. The role involves overseeing system performance, providing user support, and ensuring data integrity. Candidates should have a minimum of 4 years' experience in financial systems and familiarity with SQL and Power...
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Field Service Coordinator
4 days ago
Centurion, South Africa Stowe Holdings (Pty) Ltd. Full time**Job description** Ensure effective and efficient management of the Field services operational requirements through the use of available resources. To support both internal and external customers according to STOWE policies and procedures. Extended working hours are fundamental requirements. Contractual understanding, Quality Assurance implementation and...
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Financial IT Systems Administrator
3 weeks ago
Centurion, South Africa Marvel Placement Consultant Full timeJob title : Financial IT Systems Administrator Job Location : Gauteng, Centurion Deadline : December 10, 2025 Quick Recommended Links Jobs by Location Job by industries Financial Systems Administrator We are seeking a skilled and detail-oriented Financial Systems Administrator to join our client’s IT Operations team in Highveld, Centurion. The successful...
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Support Customer Care Consultant
1 week ago
Centurion, South Africa Boardroom Appointments Full time**Job purpose**: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. **Criteria**: - Completed Degree or Diploma with Accounting will be an...
