Senior Associate-HR Operations-Recruitment support

3 weeks ago


Cape Town, South Africa EXL Full time

Senior Associate-HR Operations-Recruitment support EXL Cape Town, Western Cape, South Africa The Background Check (BGC) Specialist is responsible for conducting and managing pre‑employment background checks, ensuring adherence to company policies and regulatory requirements. This role plays a critical part in safeguarding the organization by verifying candidate information, maintaining accurate records, and collaborating with recruiters, hiring managers and line compliance. Additionally, the BGC Compliance Specialist will manage drug testing processes, verify employee files, and ensure accurate updates to manual trackers and necessary systems. Functional Leads engagements at vertical / program / client level Understands business requirements and provides appropriate solutions to benefit the business Has the ability to identify superior improvement opportunities Knowledge of quality assurance, process improvements, domain, etc Monitoring and Reviewing Key Competencies Integrity and Ethics: Maintains confidentiality and upholds high ethical standards in all activities. Time Management: Ability to prioritize tasks, manage deadlines, and handle multiple projects simultaneously. Problem Solving: Demonstrates a proactive approach to identifying and resolving issues. Collaboration: Works effectively across teams and departments to ensure seamless background check Preferred (Nice To Have) Skills Certification in Compliance, HR, or Risk Management (e.g., PHR, SHRM-CP). Experience in conducting international background checks. Familiarity with Lean Six Sigma or process improvement methodologies. Previous experience working in a fast‑paced, high‑volume hiring environment. Education Requirements Equivalent work experience may be considered. Minimum 2 years of experience in background screening, compliance, or HR operations. Familiarity with local and international employment laws, data privacy regulations, and compliance standards. Proficiency in Microsoft Office (Excel, Word) and experience using ATS and HRIS platforms. Strong analytical skills with the ability to detect inconsistencies in documentation. Excellent verbal and written communication skills. Work Experience Requirements Minimum 3 years of total work experience with at least 2 years of relevant experience in Compliance or quality industry. Minimum 5 years in the current role/assignment. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Industries Business Consulting and Services #J-18808-Ljbffr



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