Senior Associate-HR Operations-Recruitment support

6 days ago

Cape Town, Western Cape, South Africa EXL Full time R90 000 - R120 000 per year

The Background Check (BGC) Specialist is responsible for conducting and managing pre-employment background checks, ensuring adherence to company policies and regulatory requirements. This role plays a critical part in safeguarding the organization by verifying candidate information, maintaining accurate records, and collaborating with recruiters, hiring managers and line compliance. Additionally, the BGC Compliance Specialist will manage drug testing processes, verify employee files, and ensure accurate updates to manual trackers and necessary systems.

Functional

  • Leads engagements at vertical / program / client level
  • Understands business requirements and provides appropriate solutions to benefit the business
  • Has the ability to identify superior improvement opportunities
  • Knowledge of quality assurance, process improvements, domain, etc
  • Monitoring and Reviewing

Key Competencies

  • Integrity and Ethics: Maintains confidentiality and upholds high ethical standards in all activities.
  • Time Management: Ability to prioritize tasks, manage deadlines, and handle multiple projects simultaneously.
  • Problem Solving: Demonstrates a proactive approach to identifying and resolving issues.
  • Collaboration: Works effectively across teams and departments to ensure seamless background check

General

Preferred (Nice To Have) Skills

  • Certification in Compliance, HR, or Risk Management (e.g., PHR, SHRM-CP).
  • Experience in conducting international background checks.
  • Familiarity with Lean Six Sigma or process improvement methodologies.
  • Previous experience working in a fast-paced, high-volume hiring environment.

Education Requirements

  • Equivalent work experience may be considered.
  • Experience: Minimum of 2 years of experience in background screening, compliance, or HR operations.
  • Knowledge of Regulations: Familiarity with local and international employment laws, data privacy regulations, and compliance standards.
  • Technical Skills: Proficiency in Microsoft Office (Excel, Word) and experience using ATS (Applicant Tracking Systems) and HRIS platforms.
  • Attention to Detail: Strong analytical skills with the ability to detect inconsistencies in documentation.
  • Communication Skills: Excellent verbal and written communication skills.

Work Experience Requirements

  • Minimum 3 years of total work experience with at least 2 years of relevant in Compliance or quality industry
  • Minimum 5 year in the current role/assignment

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