Operations (Travel Specialist)
Found in: Whatjobs ZA C2 - 5 days ago
KEY OUTPUTS:
Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers, telephonically and via email.
Managing the reservations process including handling of bookings from Confirmed to finalising, including invoicing and travel documents
Ensuring turnaround times are strictly adhered to according to standard operating practices
Saturday duty on a rotation basis
Public Holiday duty on a rotation basis
Backup for colleagues when they are away from the office
Expanding product knowledge through attending training sessions
Upholding the values of &Beyond; Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that &Beyond promote within South, Southern and East Africa
An in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East Africa
Good understanding of delivering excellent service to Travel Planner/guests
An in-depth knowledge of Tourplan or a similar booking system
A willingness and aptitude to learn
Good organisational ability
Lateral thinking ability
Initiative
SKILLS REQUIRED:
Communication skills and fluent in written and spoken English
Organisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detail
Computer literate with experience with Word, Excel, PowerPoint and Outlook
Web reporting portal
Understanding of travel industry through study or work experience
Market knowledge and how it operates
Attention to detail extremely vital
Working in an orderly manner to ensure that files can be continued by other Consultants when necessary
Working knowledge of Tourplan and WETU
Understanding of quantitative and qualitative data
Relevant understanding of the Business to create strategy and making commercial decisions
Sales process and methodologies
Sales and Brand representation
Guest/Client delight
Teamwork and interpersonal skills
Conflict management and resolution
Paperless filing and Database filing and management
Good organisational ability
Initiative
High energy levels needed
Must be able to ADD VALUE
Able to travel; flexibility in terms of working hours
Self-driven; very responsible but fun; passionate about &Beyond
Proactive, have a sense of urgency and be able to act quickly to resolve problems
PERSONAL CHARACTERISTICS:
Good interpersonal skills
Sense of urgency
Passionate about guest delight
Diligence and self-motivation to meet deadlines and keep on top of your job
Willingness/ability to share information and teach and inspire others
EXPERIENCE REQUIRED:
Must have at least 3 or more years tour operating experience
Tourplan experience is an advantage
Wetu experience is an advantage
-
Operations (Travel Specialist)
Found in: Talent ZA 2A C2 - 2 weeks ago
Sandton, South Africa HR Genie Full timeKEY OUTPUTS: Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers, telephonically and via email. Managing the reservations process including handling of bookings from Confirmed to finalising, including invoicing and travel documents Ensuring turnaround times are strictly adhered to according to...
-
Dmc Wholesale Travel Specialist
3 days ago
Sandton, South Africa Executive Placings Full timeLooking for a DMC Wholesale Travel Specialist for luxury travel brand. Experience required: Must have at least 3 - 5 or more years inbound tour operating experience Tourplan experience is an advantage Good understanding of delivering excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking system An in-depth...
-
Dmc Wholesale Travel Specialist
2 weeks ago
Sandton, South Africa HotelJobs.co.za Full timeWell known Inbound DMC is looking for a Travel Specialist for their Wholesale Division. - Creative and out of the box planning and designing of leisure FIT tailor-made itineraries - Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents - Ensuring turn around times are strictly...
-
Travel Specialist Consultant
2 weeks ago
Sandton, South Africa HotelJobs.co.za Full timeKendrick Recruitment is recruiting for a creative, independent Travel Consultant Specialist to join a team in JHB. Must have at least 4 years tour operator / travel consultant and reservations experience preferably in a tour operating environment. KNOWLEDGE REQUIRED: - Good knowledge on any of the destinations: Tanzania, Kenya, Zanzibar, Zambia, South...
-
Lodge Wholesale Travel Specialist
2 weeks ago
Sandton, South Africa HotelJobs.co.za Full timeWell known DMC based in Sandton is looking for a Lodge Wholesale Travel Specialist. - Creative and out of the box planning and designing of leisure FIT tailor-made itineraries - Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents - Ensuring turnaround times are strictly adhered...
-
Dmc Retail Travel Specialist
2 weeks ago
Sandton, South Africa HotelJobs.co.za Full timeWell known Inbound DMC is looking for a Travel Specialist for their Retail Division. - Creative planning and designing of itineraries - Managing the reservations process for bookings in a manner which ensures guest budget is achieved - Handling of bookings from quote to finalising, invoicing and travel documents - Consistent and clear communication with...
-
Dmc Wholesale Travel Consultant
2 weeks ago
Sandton, South Africa HotelJobs.co.za Full timeDo you have a passion for creating unforgettable travel experiences? Are you ready to join a dynamic team that is committed to delivering excellence in the travel industry? Kendrick Recruitment are currently seeking a DMC Wholesale Travel Specialist to join a luxury hospitality company based in Sandton. As a Wholesale Travel Specialist, you will be...
-
Intermediate Operations Specialist
3 days ago
Sandton, South Africa Wilderness Full time**PRIMARY PURPOSE** To generate and grow sales whilst maintaining required GP%, great relationships and high-level customer service by offering world-class itineraries to exceed guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge...
-
Spanish Speaking Travel Specialist
7 days ago
Sandton, South Africa Executive Placings Full timeLooking for a Spanish speaking Inbound Tour Consultant for a DMC Experience required: Must have at least 3 - 5 or more years inbound tour operating experience Extensive DMC knowledge of at least 2 of the 3 regions i.e. South Africa, Southern Africa or East Africa Fluent in both verbal and written Spanish preferably South American Spanish Good...
-
Dmc Wholesale Travel Consultant
2 weeks ago
Sandton, South Africa HotelJobs.co.za Full timeA luxury tour operator group are looking for an experienced Wholesale Travel Consultant (DMC) EXPERIENCE REQUIRED: - Must have at least 3 - 5 or more years inbound tour operating experience - Tourplan experience is an advantage - Must have experience planning and designing of FIT tailor made itineraries KEY OUTPUTS: - Creative and out of the box planning...
-
andBeyond Travel Specialist
Found in: Whatjobs ZA C2 - 5 days ago
Sandton, South Africa HR Genie Full timeKEY OUTPUTS: Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents Consistent and clear communication with agents, sales teams, preferred...
-
andBeyond Travel Specialist
Found in: Adzuna ZA B C2 - 1 week ago
Sandton, South Africa Adzuna ZA B C2 Full timeKEY OUTPUTS:Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process for bookings from quote to finalising, including invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred...
-
andBeyond Travel Specialist
Found in: Talent ZA 2A C2 - 2 weeks ago
Sandton, South Africa HR Genie Full timeKEY OUTPUTS:Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process for bookings from quote to finalising, including invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred...
-
Lodge Wholesale Travel Consultant
2 weeks ago
Sandton, South Africa HotelJobs.co.za Full timeMUST HAVES: - ** An in-depth knowledge of Tourplan or a similar booking system**: - ** Knowledge of Southern Africa and Botswana is a must**: - ** An in-depth geographical, logístical and product knowledge of South, Southern or East Africa** **KEY O**UTPUTS Creative and out of the box planning and designing of leisure FIT tailor-made itinerariesfor...
-
Travel Consultant
7 days ago
Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Bank**Function**:Client Service**Date**:8 Nov 2023**About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and...
-
Sandton, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...
-
Software Solutions Specialist
10 hours ago
Sandton, South Africa Fempower Personnel Full timeOur client, a prominent leader in the office equipment and business solutions industry, is currently seeking a Software Solutions Specialist to join their team. As a Software Solutions Specialist, you will play a vital role in selling the company's software products and providing expert consultation to the Franchises, ensuring the efficient and profitable...
-
Journey Specialist
7 days ago
Sandton, South Africa Wilderness Full time**Primary Purpose** To manage and complete the booking confirmation on the Wilderness Window and be fully responsible for accuracy and financial health of each booking. Fostering and building a great relationship with the TD and UK Ops specialists by strengthening that bond and partnership, communicating and delivering exceptional service. The Journey...
-
Specialist Fund Operations Manager
1 day ago
Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Invest**Function**:Investments / Portfolio Management / Wealth Manage**Date**:08-Mar-2023**BELIEVE** - Discovery - Invest- Specialist Fund Operations Manager- About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who...
-
Spanish Speaking Travel Consultant
2 weeks ago
Sandton, South Africa HotelJobs.co.za Full timeWell-known tour operator is seeking a Travel Consultant who is fluent in Spanish, to join its team in Sandton, Johannesburg. KEY OUTPUTS: - Creative and out of the box planning and designing of leisure FIT tailor-made itineraries - Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel...