Product Owner

3 weeks ago

Stellenbosch, South Africa Unifi Group Full time
Job title : Product Owner - Call Centre Job Location : Western Cape, Stellenbosch Deadline : December 26, 2024 Quick Recommended Links
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Responsibilities 

  • Understand the software product’s value proposition within the business and market.
  • Define and communicate the product vision, strategy, and roadmap, ensuring alignment with business goals.
  • Collaborate with stakeholders to gather, prioritise, and document product requirements, ensuring clarity for the development team.
  • Lead the entire product development lifecycle, from ideation to launch, ensuring the timely delivery of high-quality solutions.
  • Work across teams to promote user adoption and ensure alignment of goals and dependencies for successful product delivery.
  • Define and monitor key performance indicators (KPIs) to measure product success and adoption.
  • Analyse product trends and usage to refine the roadmap, address pain points, and meet evolving user needs.
  • Drive continuous improvement, prioritising and delivering product changes while making informed decisions on trade-offs.
  • Perform root cause analysis on issues and lead solutions to resolve them.
  • Act as the primary point of contact for all product-related matters, providing clear communication to stakeholders.
  • Stay informed about market trends and competitor products.

Requirements 

  • Bachelor's degree in IT, Engineering, or a related field.
  • At least 5 years of experience in a software product-focused role, preferably within financial services.
  • Strong experience with product requirement documentation, stakeholder management, UX, and full product ownership.
  • Minimum 3 years of hands-on SQL experience.
  • Proven success in delivering and managing complex products.
  • Ability to translate business requirements into technical specifications.
  • Meticulous attention to detail with a strong focus on order, quality, and accuracy.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Passion for developing products that solve real user problems and create significant value.
  • Enthusiasm for Africa and the challenges of working in a developing world context.
  • Willingness to travel across Africa.

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