Client Service Consultant
4 days ago
Career Opportunity Santam PLCC has position available for a Client Service Consultant who will be based in Hill on Empire, Parktown . To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment. Overview What will make you successful in this role? Responsibilities Ensuring Quality of work is 95% as required by business standard. Sales target set out by business to be achieved in line with the growth strategy. Consistent achievement of agreed productivity. Ensuring Customer satisfaction, a positive client experience in line with organisational targets. Ensuring accurate completion of broker requests through first call resolution which requires outbound calling to ensure queries are resolved timeously, as per service level agreement. Ensuring client service level agreements are met and exceeded. Excellent time management. Ensuring good relationships are maintained with our internal and external stakeholders. Qualifications and Experience Matric certificate or equivalent qualification. FAIS compliant (NQF level 4). Experience in short term insurance. Clear criminal and credit record. Compliance with FAIS Fit & Proper criteria i.e. minimum experience and competency requirements, which can be obtained while working under supervision. Computer literate. Willing to work shifts. Clean track record in terms of adherence to Quality standard and Compliance. Consistent target achievement. Competencies Analytical thinking. Relationship building skills. Sales skill. Information seeking. Drive for results. Initiative. Emotional self-control. Customer service orientation. Skills Computer literate (MS Office package). Client service oriented. Negotiation skills. Deadline and results-driven. Our commitment to transformation Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia. With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting. People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities. Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive. Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom #J-18808-Ljbffr
-
Client Service Consultant
2 weeks ago
Johannesburg, South Africa Sanlam Full timeClient Service Consultant Join to apply for the Client Service Consultant role at Sanlam . The role: Santam Operations department has a permanent position available for a Client Service Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will...
-
Client Service Consultant
3 weeks ago
Johannesburg, South Africa Sanlam Limited Full timeWhat will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will make you successful in this role? A Client Service Consultant is responsible for the provision of new quotations, acceptance and administration of policies while adhering to underwriting criteria and...
-
Client Service Consultant
6 days ago
Johannesburg, Gauteng, South Africa Sanlam Full time R40 000 - R60 000 per yearThe role Santam Operations department has a permanent position available for a Client Service Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will make you successful in this role? A Client Service Consultant is responsible...
-
Client Service Consultant
2 weeks ago
Johannesburg, South Africa Santam Insurance Full timeStay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam Operations department has a permanent position available for a ClientService Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call...
-
Client Services Consultant
2 weeks ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Client Services Consultant**: Are you ready for the next step in your insurance experience? Do you have personal lines and commercial experience? Passionate about client service? Read on!! Aon South Africa is recruiting a Client Service Consultant in our High Volume Client Service Centre based on a hybrid basis from our Head Office in...
-
Client Service Consultant
2 weeks ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable...
-
Client Service Consultant
2 weeks ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Service Consultant (Forex payments) Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an...
-
Client Service Consultant
5 days ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Client Service Consultant Are you someone who can: - Manage costs / expenses within approved budget to achieve cost efficiencies - Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions - Manage existing clients and grow portfolio through making contact and...
-
Client Service Consultant
4 weeks ago
Johannesburg, South Africa FNB South Africa Full timeJob Description Hello Future Client Service Consultant (Forex payments). Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an...
-
Client Service Consultant
4 weeks ago
Johannesburg, South Africa FirstRand group Full timeDescription Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable environment that...
