Systems Administrator
2 weeks ago
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About the job
- The Regional Onsite Support Team is looking for a Systems Administrator to deliver and maintain client computing devices, ie. laptop, mobile, meeting room equipment. Our team support the UKI & META employees and IT operations as part of a wider EMEA team. We are the face of IT for SAS from employee onboarding, lifecycle upgrades, event support, through to employee off-boarding.
As a Systems Administrator – EMEA Onsite Support, you will:
- Perform daily system monitoring & operations, verifying the integrity and availability of all hardware, server resources, systems and key processes
- Troubleshoot hardware, software, or performance problems on the systems network; may repair hardware
- Serve as contact for user-reported problems and compile reports on system performance and/or usage
- Verify, track, and resolve user and/or system problems
- Assist with documentation projects, new product evaluation and support for special projects as needed
- Responsible for IT Procurement including supplier management, following Finance policy and process
- Responsible for the upkeep of our internal asset management system, including disposal of hardware following company policy and procedure
- On/Off boarding tasks
Required Qualifications
- 5 years of experience with a networked interactive environment in user support, customer support, or training required. Experience with one or more client/server operating systems required.
- Bachelor's degree in a quantitative field, preferably in Computer Science or a related discipline
- Strong communication skills – both written and verbal
- Logical thinking with strong problem-solving skills
- Good understanding of Office 365 products, ServiceNow and Azure
- Attention to detail and process driven
- Equivalent combination of education, training and experience may be considered in place of the above qualifications.
- You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
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