Restaurant Supervisor x2

1 week ago

Cape Town, South Africa Hospitality Hire Full time

A polished, professional Restaurant Supervisor with experience in managing busy, premium dining environments. Skilled in leading service teams, overseeing daily operations, enhancing guest experience, and ensuring smooth service flow. Confident, well-presented, and passionate about delivering exceptional hospitality while maintaining high operational standards.Minimum RequirementsMatric or equivalentMinimum 2 years supervisory experience in a restaurant or hotel environmentValid South African ID (no work permits)Strong leadership and communication skillsExperience in high-volume, fast-paced establishmentsExcellent knowledge of food, beverage and service standardsAbility to manage teams, resolve guest concerns and uphold brand standardsCore SkillsTeam supervision, coaching and on-the-floor leadershipGuest interaction and service recoveryOpening and closing proceduresStock control, ordering and daily operational checksCash-up and POS oversightStaff scheduling and service briefingMaintaining hygiene, safety and complianceEnsuring smooth service flow across FOHUpselling and menu knowledgeCoordination with kitchen and bar teamsExperience HighlightsSupervised daily restaurant operations to ensure consistent, quality serviceLed FOH teams during peak service, ensuring efficiency and guest satisfactionHandled guest queries, complaints and service recovery professionallyConducted floor checks, maintained cleanliness and ensured compliancePerformed cash-ups, POS oversight and shift reportingAssisted with stock counts, ordering and cost controlSupported management with training, briefings and staff performanceStrengthsConfident, guest-focused leadership styleStrong problem-solver under pressureExcellent communication and team motivationReliable, organised and operations-drivenAvailabilityWilling to work shifts, weekends and public holidays.

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