Sales Representative

Purpose of the JobTo actively promote and sell the companys products and services to prospective clients while delivering exceptional customer service. The goal is to meet and exceed departmental sales targets through effective relationship management, strategic planning, and operational execution.Minimum RequirementsEducational QualificationsMatric (Grade 12)NQF Level 5 Certificate in Sales or a related fieldExperience13 years experience in a Sales Representative or similar role within the retail or related industryMajor Responsibilities and Key Result Areas1. Sales OperationsSource and secure new business opportunities to meet sales targetsManage and grow revenue through client negotiations, lead generation, and effective sales managementResearch competitors and monitor market trends to position the company strategicallyDevelop and implement sales strategies; evaluate and adjust for effectivenessBuild and maintain productive client relationships based on trust and valueTrack daily, weekly, and monthly performance metrics; report findings to relevant stakeholdersAttend sales meetings, product training, and industry eventsIdentify and open new viable customer accountsUse ERP systems to monitor sales performance and take corrective action when neededProvide monthly feedback to the Regional Manager on customer activitiesSupport marketing initiatives and align customer strategy with company promotionsHost trade events to strengthen relationships and grow brand awarenessInitiate and manage promotions in collaboration with clients and leadership2. Credit and Risk ManagementAssist in processing credit applications and resolving account queriesWork with Debtors to ensure timely collection of outstanding paymentsMaintain customer accounts below 45 days overdueProactively manage high-risk accounts with the Debtors team3. Asset and Equipment ManagementEnsure company vehicles and equipment are properly maintainedAttend monthly reviews with the Regional Manager to report on business development4. Stock ControlLiaise with warehouse to ensure stock availability and resolve queriesSupport consignment stock processes when requiredMonitor customer buying trends to assist with stock forecastingManage stock rotation and replenishmentMonitor claims stock and help customers manage stock levels and mix5. ComplianceOperate within set controls and procedures to uphold company standardsReport risks and areas of concern to managementPromote compliance with relevant regulations to prevent waste or irregular expenditure6. Customer ServiceMaintain effective relationships with customers and colleaguesResolve customer issues professionally and promptlyLiaise with internal teams to ensure customer queries are followed upDeliver product and pricing presentations and training to customersSupport accurate customer data managementProvide customers with marketing materials and training on claims procedures7. Cost ControlPromote efficient use of financial and company resourcesMonitor pricing structures and gross profit; act where necessaryMinimize costs by optimizing resource useReport any budget deviations to the managerCore ValuesThe role requires alignment with the companys commitment to integrity, performance, and teamwork:Honesty and IntegrityMutual Respect, Trust, and DignityOpenness and TransparencyParticipation, Cooperation, and TeamworkPerformance and AccountabilityPassion and CommitmentEssential Knowledge & SkillsComputer literacy (MS Office, ERP systems such as SAP)Strong understanding of sales principles and practicesEffective communication skills (verbal and written)Key AttributesProactive and self-drivenResults-oriented with strong analytical skillsFlexible and adaptableExcellent planning and organizational skillsCustomer-focusedResilient under pressure