Director of Pre-Sales Engineering, EMEA

2 weeks ago

south africa NetBrain Full time

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world's largest enterprises and managed services providers leverage NetBrain's platform.

Director of Pre-Sales Engineering, EMEA

What We Need
The Director of Pre-Sales Engineering for EMEA will be responsible for leading and managing the pre-sales function across the EMEA region. This role requires a dynamic leader who will work closely with sales, product, and technical teams to deliver tailored solutions to potential clients, ensuring both customer satisfaction and business growth. The Director will drive the overall strategy for pre-sales activities, including technical sales support, product demonstrations, and solution design, while managing and developing a high-performing pre-sales team.

What You'll Do
  1. You will develop and implement the overall pre-sales engineering strategy in alignment with business goals and sales objectives.
  2. Work closely with the senior leadership team to define and drive strategic initiatives that enhance market position and drive revenue growth.
  3. Lead, mentor, and manage a team of pre-sales engineering managers and engineers, fostering a high-performance culture.
  4. Collaborate with sales leadership to develop and execute comprehensive technical sales strategies.
  5. Oversee the development of high-impact presentations and demos to effectively communicate the value of our solutions.
  6. Build and maintain relationships with key clients, partners, and stakeholders, acting as a trusted advisor and technical expert.
  7. Develop and refine pre-sales processes, methodologies, and best practices to improve efficiency and effectiveness.
  8. Implement and manage tools and technologies that enhance the pre-sales function and support team productivity.
  9. Participate in planning and delivering content for industry events and trade shows, including booth presence and as a speaker.
  10. Establish and monitor key performance indicators (KPIs) for the pre-sales engineering function.
  11. Provide regular reports and insights to senior leadership on team performance, project status, and strategic initiatives.
  12. Any other responsibilities assigned.
Who You Are
  1. You have a BA/BS degree in Computer Science, IT or equivalent concentration.
  2. 12+ years experience in a pre-sales engineering or technical sales support role.
  3. Prior experience in a managerial or team lead role is preferred.
  4. CCNP, CCIE or equivalent networking certification is preferred.
  5. Proven success in building and leading a successful global Pre-Sales team.
  6. Extensive experience in network design, planning and operations. Network automation experience is a plus.
  7. Excellent verbal and written communication skills.
  8. Good understanding of software sales cycles, customer needs analysis and the ability to translate a networking challenge into a solution.
  9. Ability and willingness to travel up to 25-35% (includes international travel).

At NetBrain, we value innovation, collaboration, and customer-focus and we can only live those values through a culture that encourages diversity, equity, inclusion and belonging. It is our mission to hire great people regardless of skin color, gender identity, gender expression, religion, age, disability, marital status, veteran status, national origin, or any other consideration made unlawful by applicable laws. NetBrain is proud to be an Equal Opportunity Employer. We hope that you will apply to a job here that excites you no matter how you identify.

NetBrain invites all interested and qualified candidates to apply for employment opportunities. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: and we will be happy to assist you.

FOR OUR UNITED STATES JOBS: In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

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