Solutions Architect

5 days ago

Pretoria, South Africa Ad Talent Full time

Who are we:We are a leading player in the ICT sector, delivering innovative technology solutions that empower businesses to perform at their best. Our environment is fast-paced, collaborative and built around smart, driven people who thrive on making an impact.Who are we looking for:A Solutions Architect who is responsible for configuring, customising and actively participating in the deployment of solutions and products. This includes ensuring seamless implementation, integration and operational alignment of technologies like AIOps platforms (e.g., ScienceLogic), ITSM systems (e.g., ServiceNow), cloud-native applications and supporting automation and observability solutions.The role operates across client environments, outsourced data centres and hybrid or cloud-native infrastructure, ensuring that solutions are fit-for-purpose, compliant and aligned to the client's business and operational needs.What will you do:Solution Implementation and ConfigurationTechnical Solution SupportCross-Functional CollaborationDocumentation and Knowledge TransferGovernance, Compliance and StandardsWhat will you need:Hands-on experience with AIOps platforms (e.g., ScienceLogic SL1), cloud environments (AWS, Azure) and ITSM tools (ServiceNow, Motadata, etc.)Strong understanding of solution architecture, deployment automation and service integration (SIAM)Working knowledge of Enterprise Architecture frameworks (e.g., TOGAF) and agile implementation methodologiesSolid troubleshooting, documentation and communication skills across technical and non-technical stakeholdersFamiliarity with frameworks such as:ITIL v4 for service managementISO 27001 / NIST for security alignmentDevOps/CI-CD deployment practicesInfrastructure-as-Code (Terraform, Ansible, etc.) is advantageousQualifications and ExperienceBachelor’s Degree in Information Technology, Computer Science, or related fieldMinimum 5 years of experience in solution implementation, systems integration, or architecture deliveryCertifications in AIOps tools (e.g., ScienceLogic SL1), ServiceNow, Azure/AWS, or ITIL are advantageousExperience in deploying enterprise IT monitoring, automation, or service management solutions in large-scale or regulated environments is a strong advantage 

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