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Network and Infrastructure Engineer
4 weeks ago
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- Job by industries
Qualifications:
- Matric or Grade 12
- ITIL
- CCNA, CCNP, HCNP, FCA or other related certificates
- Firewalls and Cybersecurity
Attributes:
- Friendly and personable demeanor.
- Possess excellent oral and written communication skills
- Ability to communicate effectively with others both verbally and in writing.
- Ability to collaborate with I.T team to maintain standards and SLA’s.
- Great attention to detail.
- Excellent organizational and coordination abilities.
- Self-starter and self-motivator.
- Ability to take ownership and responsibility.
- Possess the drive to learn and is adaptable to change/new technologies.
- Ability to critically analyze a symptom, diagnose a fault, plan, and take appropriate action.
- Ability to work under extreme pressure.
- Willing to work overtime when and if needed.
- Ability to participate in and establish collaborative working relationships.
Preferred Skills/Experience
- At least five (5) years of expert/advanced level skills and experience:
- Project managing the implementation of enterprise infrastructure technology
- Monitor the work and overall performance of regional network and voice technology systems
- Evaluate and ensure processing performance relating to system and machine utilization, reliability, and capacity
- Forecast financial, physical, and human resource needs to meet established objectives.
- Manage all licensing exposure within the networking, voice, and perimeter infrastructure.
- Architect, implement, and maintain specialized network services, concentrating on all aspects of network infrastructure (LAN/WLAN/Mesh/WAN)
- Support team with MDM requirements.
- Efficiently oversee expenses related to the network infrastructure, ensuring transparency and effectiveness in managing investment decisions and budget allocations
- Oversee vendor performance to ensure adherence to contractual obligations
- Serve as the primary escalation point for regional incidents or intricate site incidents concerning networking and communication infrastructure.
- Understand technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.
- Oversee and coordinate frameworks, designs, blueprints, and restoration plans that isolate problems and implement pre-planned alternative routes or systems to restore service in networks and communication environments.
- Promote and enforce business and technology standards, as well as best practices, within Networking environments.
- Architect, implement and maintain disaster recovery technology and infrastructure
Performance Responsibilities:
- Proficiency in networking protocols, network security, and information management systems is essential.
- Architect, implement and maintain a core switch environment
- Architect, implement and maintain the firewall infrastructure, including setting up high availability and cross-site connections
- Proficiency in specialized tools and technologies, including routers, switches, firewalls, intrusion detection/prevention systems, and network monitoring software, is essential.
- Proficiency in network routing and switching protocols (e.g. STP, BGP, OSPF, VLANs, IPSEC, QOS, NAT, Port Forwards) across multiple sites
- Voice technologies such as VoIP, SIP, and unified communications.
- Ensure Internet services are up and running and working. Including IPSEC and SD-Wan technologies.
- Implement best-fit solutions to meet stakeholder requirements and contribute to region process enhancements.
- Perform continuous monitoring reviews and measure defined quality and quantity indicators.
- Technical Support: Provide expert-level technical support and troubleshooting assistance to clients or internal teams on networking infrastructure components, including routers, switches, firewalls, and wireless access points.
- Diagnose and resolve network connectivity issues, performance problems, and security vulnerabilities promptly and efficiently.
- Analyze network traffic patterns and performance metrics to identify potential bottlenecks, anomalies, or areas for optimization.
- Participate in business initiatives/projects and the different processes involved
- Proactively monitors, investigates and reports on information security incidents, Internet use, and ICT policy breaches.
- Excellent knowledge of enterprise technologies like DNS, DHCP, NAP, PKI, IP helper, and Certificates. Management
- Work with Vendors for repairs, quotes, maintenance, etc
- Swap out cabinet UPS's, Switches and cables when needed.
- Perform and support other tasks as identified by the Technology Manager
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