Inbound Call Centre

Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service -...

Looking for call center candidates - OUTBOUND or INBOUNDPlease do not submit your CV - we need 1-2 years of In/Outbound experience please!!!!!!!!!!!!!!!Requirements-Must have MatricSA CitizensMust be younger than 30 yearsMust have done Inbound or Outbound - 1-2 years!!Not too far from Rivonia and salary is R6500-00 pmONLY UPDATED WORD FORMAT CV MUST HAVE...

Gauteng, JHB - Eastern Suburbs - R 45 000 - R 55 000 Monthly Basic Salary We are seeking a highly motivated and experienced Senior Call Centre Manager to oversee the day-to-day operations and strategies of our Inbound and Outbound Call Centres. **Skills and Qualifications**: - Minimum of 5 years’ experience in managing Outbound sales teams. - Minimum of...

Job PurposeManages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets...

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. Roles /Responsibilities - Manage inbound and outbound customer...

**Overall Purpose of the Job**: To effectively manage the Call Centre Outbound Sales, Technical, FindU and Client retention teams as well as the Inbound sales team. Achieving CCC KPI’s and Targets. Dealing with client complaints/queries and management of staff. **Minimum Qualifications and Experience**: - Grade 12 - Tertiary qualification or Internal...

What will you do? Santam Travel Insurance has a position available for a Call Centre Agent who will be based in Illovo. What will make you successful in this role? Interact with clients (telephonically or on a face to face level) Operate in an Inbound call centre environment Maintain excellent product knowledge Provide correct, factual information relative...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

We are looking for a skilled Call Centre Manager who can lead our helpdesk and agents to better performance and improve service quality. The Call Centre Manager will assist in establishing call centre objectives, provide agents with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call centre data, and...

Researching required information using available resources - Managing and resolving customer complaints - Providing customers with product and service information - Ensure leads are tended to timeously - Good understanding of motor vehicles - Manage large amounts of inbound and outbound calls in a timely manner - Build sustainable relationships and engage...

Telemarketing / Telesales - Upselling to existing database - Maintain a standard lead to sale ratio as specified - Understand and communicate product benefits effectively - Listen to objections and handle them effectively - Keeping track of sales with accurate capture of data as specified - Enter details of every interaction in the system - Meeting target...

**Job Number** - 69104 **Job Type** - Permanent **Job Title** - Centre Agent Call Centre **Computer Skills** - Microsoft **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the documents system correctly...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all...

**Job Description/Duties**: - Call Centre Agent for an IT Services and Repair Centre. **Minimum Requirements**: - Matric - Call Centre Agent, with experience. - IT Sector knowledge. - Excellent English communication skills and customer service.

Job Description/Duties:· Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements:· Matric· Call Centre Agent, with experience.· IT Sector knowledge.· Excellent English communication skills and customer service. 

Job Description/Duties:· Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements:· Matric· Call Centre Agent, with experience.· IT Sector knowledge.· Excellent English communication skills and customer service. 

Call Centre Agents RequiredThis position is open to candidates based preferably in the South of Johannesburg.Candidates that meet the following criteria need only apply:Matric EssentialCandidates are required to have a strong command of the English LanguageAt least one year's Sales experience within the Call Centre EnvironmentAbility to drive salesCold...

We are looking for a dynamic call centre agent to join our debt collections team **immediately**. **MUST** have call centre experience; Should have active outgoing call experience ; Debt collection experience will be advantageous; Excalibur experience will be advantageous; and Should preferably have an understanding of the National Credit Act and...

**MAIN PURPOSE OF POSITION** - Provide dynamic leadership to our warm up team. - Guide and motivate the team. - Achieve required daily and monthly targets. - Manage employee turnover rate. - Focus on consistently improving performance and process. - Implement an annual performance review process for all team leaders KEY ACCOUNTABILITIES: - Efficiently...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a...