Customer Service Consultant

4 weeks ago

Johannesburg, South Africa Elite Search Full time

The role:Support Senior Advisors with client renewals, reports, and presentationsManage daily administrative tasks and client communicationsAssist with credit limit applications, claims, and policy updatesMaintain accurate client records and monitor complianceTrack renewals, overdue debts, and risk concernsPrepare reports and trackers for management reviewRequirements:Matric (Grade 12) required; tertiary qualification in Business, Finance, or Insurance advantageous2 - 3 yearsâ experience in insurance (commercial), banking (commercial), or financial services administration (commercial)Strong organisational skills, attention to detail, and ability to manage multiple prioritiesExcellent communication and client service skillsComfortable with data, documents, reporting, and CRM systemsMust have exposure to trade credit or commercial insuranceFAIS compliant: RE5If you are wanting to work in a supportive, collaborative, and growth-oriented environment where you can gain hands-on exposure to trade credit insurance products and client management, then this role is for you You will have a clear career path with potential to grow into an Advisor role and be part of a professional yet approachable team that values people first.

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