Lodge Manager

4 weeks ago

Mkuze, South Africa Armstrong Appointments Full time

My client is seeking an experienced and enthusiastic Lodge Manager to oversee the day-to-day operations of their lodge, which features chalets, a restaurant, a bar, and wildlife. The successful candidate will be responsible for managing all aspects of the lodge, ensuring exceptional customer service, and maintaining high standards of quality and hospitality. Housing and a food allowance will also be provided. The lodge is situated in KwaZulu Natal, and the position is for somebody that is single.

Main job functions

  • Oversee the Food, Beverage and Kitchen Departments
  • Oversee the Housekeeping department.
  • Handling Front Office
  • Oversee all financial aspects of the Lodge with strong leadership skills with a sense of ownership (accountability) and pride in work.
  • Recon of online and walk-in bookings for accommodation
  • Daily cash up and winbranch reports with methodical work ethic with a high regard for attention to detail.
  • Oversee and manage all stock takes on a daily basis and kitchen ordering to ensure

good controls are adhered to.

  • Oversee keeping of the grounds and accommodation units.
  • Strong work ethic, ability to work unsupervised, work flexible hours and extended

hours.

  • Well groomed, good personal hygiene & presentable with a friendly personality

Qualifications

  • Minimum qualification, Matric
  • Hospitality related qualification
  • Strong Food and Beverage Knowledge
  • Excellent organizational and administrative skills
  • Systematic and strong with protocols
  • HR and payroll functions of the Lodge
  • Hands on staff management and staff disciplinary process
  • Basic Maintenance skills and knowledge
  • Must have drivers license and own vehicle
  • Willing to work after hours and weekends

Criteria

  • Flexible attitude and willing to take on tasks as necessary.
  • Sensitive to and understanding / tolerant of cultural differences.
  • Confident, peoples person and be able to communicate effectively with guests and staff alike.
  • Exceptional problem-solving skills.
  • Thorough, precise and accurate.
  • Must be able to work under pressure.
  • Proficient in systems, especially in Excel / Sheets.
  • Excellent communication and negotiation skills
  • Focus of Guest experience delivery from each department
  • Physically fit, sober habits and in good health

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

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