Hotel Receptionist
3 weeks ago
Located in one of Cape Towns most desirable coastal neighbourhoods, the President Hotel is a destination where comfort meets sophistication. With beautifully appointed rooms and suites, breathtaking Atlantic Ocean views, a palm-lined pool deck, world-class dining, and state-of-the-art event spaces, the property offers an inspiring work environment where excellence meets opportunity.The RoleThe President Hotel is seeking a warm, professional, and detail-oriented Receptionist with Opera PMS experience to join its Front Office team and deliver exceptional guest experiences.As the first and last impression of the hotel, you will ensure seamless arrivals, departures, and lobby interactions while upholding elevated service standards.If you thrive in a guest-focused, luxury-leaning environment and take pride in service excellence, wed love to hear from you.Minimum RequirementsValid South African IDMinimum 3 years hotel reception experience in medium or large hotel propertiesOpera PMS experience (essential)Strong communication skills - well spoken, clear, and professionalPresentable with excellent grooming standardsComputer literate (Opera PMS and Microsoft Office)Updated CV must be submittedSkills and AttributesGuest-Focused Attitude: Warm, engaging, and professionalAttention to Detail: Accuracy in billing, reservations, and administrationTime Management: Efficient multitasking in a fast-paced environmentTeam Player: Strong communication, cooperation, and handover abilityKey ResponsibilitiesGuest Engagement & Service Excellence: Welcome guests with warmth, proactively engage in the lobby, escort VIPs, and personalise every interactionArrivals & Departures: Manage check-ins and check-outs, ensure billing accuracy, and coordinate luggage assistanceDaily Operations: Handle emails, reports, credit checks, loyalty enrolments, adjustments, postings, and maintain an organised reception areaTeam Communication: Attend briefings, provide clear updates, liaise with Housekeeping and Porters, and ensure accurate shift handoversShift Protocols: Follow break schedules, complete checklists, and hand over pending matters to ensure smooth operationsWhy Join the President Hotel TeamHere, service is more than a task, its about connection.By joining the team, youll be part of a culture that values passion, individuality, and growth.Whats on offer:A supportive environment that celebrates professionalism and teamworkCompetitive remuneration and thoughtful employee benefitsOpportunities for learning and career advancement in a luxury-focused hospitality environmentA beautiful workplace with inspiring surroundingsApplicationsPlease submit your CV online.Recruitment aligns with the companys Employment Equity Plan.All applications will be carefully reviewed. If you do not hear from us within two weeks, please know that while we cannot respond to every applicant, we sincerely appreciate your interest.Your details will remain on file for future opportunities.
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Hotel Receptionist
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Hotel Receptionist
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