Senior IT Technician ICT Department

3 months ago

Port Elizabeth, South Africa HR Genie Full time

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

CORE PURPOSE OF JOB

Providing and maintaining ICT based solutions to meet users hardware, software and

network requirements as well as coordinating ICT support and service delivery on a designated

campus.

KEY PERFORMANCE AREAS
  • To coordinate the work of a team of ICT technical staff including Laboratory technicians and ICT technical staff
  • To render PC software, hardware and network support.
  • To render PC software, hardware and network support in student computer laboratories.
  • To arrange warranty/repairs with vendors
  • Provide advisory services to staff and students.
  • Participate in planning and implementing transversal ICT solutions.

CORE COMPETENCIES

  • Possess good knowledge of current trends in Information Technology.
  • Possess strong IT Technical skills and administration skills.
  • Possess good problem-solving skills.
  • Possess a good knowledge of computer software and hardware, as well as a good working
  • knowledge of network infrastructure and server environments.
  • Be capable of working under pressure with minimal supervision.
  • Possess good interpersonal and communication skills.
  • Capable of functioning in teams
  • A working and up-to-date knowledge of Microsoft products
  • Knowledge of Service Level Agreements and adhering to strict timelines
  • Possess good leadership qualities
  • REQUIREMENTS
  • M + 3 (In Information Technology or Computer Science) Required
  • 3 - 5 years in similar working environment.

SCREENING QUESTIONS

  • Do you have M + 3 (In Information Technology or Computer Science)?
  • Do you have 3 - 5 years working experience in a similar environment.

SALARY RANGES (Peromnes)

ADDITIONAL INFORMATION e.g. contact person and telephone number, e-mail; etc.
  • Cover letter

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