Fraud Consultant/Agent

1 month ago


Johannesburg, South Africa Isilumko Staffing (JHB) Full time

Job Summary:

  •  Implementing effective strategies to detect, prevent, and investigate fraud by actioning EFT alerts and card
    transaction alerts efficiently, resulting in a divisional SLA of 89% and staff productivity of over 100%.
  • Chasing funds with agent banks and merchants to secure fraudulently processed transaction, resulting in client
    satisfaction and high survey ratings and reducing departmental costs for reimbursements.
  • Providing awareness to clients on new fraud risk trends and the relevant preventative measures;
  • Chargeback processing and Token provisioning.
  • Application fraud

 

 

 

 



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