Service Desk Coordinator

Key Responsibilities:Support hardware and software transition planning (BUILD domain).Provide IT support and service desk functions for end users (RUN domain).Ensure the continuity of daily operations, including support for PCs, thin clients, mobile devices, printers, scanners, and other user equipment.Deliver ITIL-aligned MIS support, including ticketing,...

Job description We are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction. **KEY...

The IT Service Desk Manager is responsible for leading and managing the IT Service Desk team to ensure timely and effective resolution of IT support requests. The role ensures high levels of customer satisfaction, drives operational efficiency, and ensures service levels are met or exceeded. The manager is also responsible for implementing best practices,...

Main Responsibilities Team Leadership & Management: Lead, mentor, and develop a team of service desk professionals, ensuring they are well‑equipped to handle IT support requests efficiently and professionally. Incident & Request Management: Oversee the resolution of technical issues and service requests from bank employees, ensuring all incidents and...

**POSITION: FRONT DESK COORDINATOR** **LOCATION: ROODEPOORT, GAUTENG** **INDUSTRY: BEAUTY AND AESTHETIC CLINIC** **APPLICATION REQUIREMENTS**: - Qualified Beauty Therapist - 2 years+ Beauty Industry Front Desk Experience - Reside in West Rand, Gauteng - Salon Software experience: Spa Guru and or Chidesk loyal #hardworking #honest #positiveattitude...

Looking for a well-spoken front desk coordinator to work in a five-star Spa (5 mins off the Linksfield turnoff). Must have ESP Experience Must have a minimum of 5 years in the beauty/spa industry. **Job Types**: Full-time, Permanent **Salary**: R8,000.00 - R10,000.00 per month COVID-19 considerations: Yes

Are you fascinated by leading and managing a team? If so, check this out! SA’s leading tech company is looking for a seasoned IT Service Desk Manager to take total responsibility for the performance and constant development of the Service Desk, while ensuring delivery of contractual duties. **The role will consist of**: - Managing Service Desk Analyst...

4 x Mandarin Service Desk Age 4 x Italian Service Desk Agents 4 x German Service Desk Agents Good, professional telephone etiquette- Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed. - Ensure that all calls are logged within ITSM tool as per the...

**Description of role**: Manage the performance & delivery of the Turrito Service Desk to ensure that customer expectations are met or exceeded from all aspects; from ticket resolution to monthly reporting. Responsible for ensuring that the staff are exceeding expectations in their daily performance, meeting defined metrics, and leading from the front by...

Our client, a digital bank based in JHB North, is looking for 2x Service Desk Analysts to join their team. If you're passionate about IT Support and troubleshooting, this role is for you! **Responsibilities**: - Provide first-line IT and technical support. - Troubleshoot and analyse hardware and software issues. - Log and track incidents and requests. -...