Release Management Officer
4 weeks ago
- Release Planning and Coordination
- Develop and maintain release plans, schedules, and timelines in collaboration with project teams and stakeholders.
- Coordinate cross-functional teams to ensure timely and efficient release processes.
- Manage release calendars, ensuring alignment with project timelines and resource availability.
- Release Execution and Monitoring
- Oversee the deployment of software releases, ensuring adherence to release processes and best practices.
- Monitor release activities, identifying potential issues and implementing corrective actions as necessary.
- Conduct post-release reviews to evaluate the success of releases and gather feedback for continuous improvement.
- Change Management Integration
- Collaborate with Change Management teams to ensure that release activities align with change management processes and policies.
- Evaluate change requests related to releases and assess their impact on schedules and resource allocation.
- Maintain clear communication with stakeholders regarding changes to release plans and schedules.
- Quality Assurance and Testing
- Work closely with Quality Assurance (QA) teams to ensure thorough testing of software releases prior to deployment.
- Develop and implement release testing strategies, including regression testing and user acceptance testing (UAT).
- Ensure that all releases meet quality standards and compliance requirements before production deployment.
- Documentation and Reporting
- Maintain comprehensive documentation related to release processes, including release notes, deployment guides, and lessons learned.
- Prepare regular reports on release activities, including metrics on release success rates and areas for improvement.
- Contribute to the development and maintenance of a release management knowledge base for future reference.
- Continuous Improvement
- Identify opportunities to enhance the release management process, implementing best practices and lessons learned from past releases.
- Stay updated on industry trends and emerging technologies related to release management and software deployment.
- Collaborate with IT leadership to refine release management strategies in alignment with organizational goals.
- Bachelors degree in Information Technology, Computer Science, or a related field.
- 2-4 years of experience in release management, project management, or IT service management.
- Familiarity with software development methodologies (e.g., Agile, DevOps) and release management tools is an advantage.
- Experience in higher education or similar environments is preferred.
- Strong organizational skills with the ability to manage multiple release initiatives simultaneously.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
- Analytical thinking and problem-solving skills to assess release impacts and develop mitigation strategies.
- Proficiency in release management tools and software applications.
- A proactive approach to continuous improvement and professional development.
- Release Management certification (e.g., ITIL, Certified Release Manager) is preferred.
- Ability to work collaboratively in a team-oriented environment while maintaining independence in judgment.
- Willingness to work flexible hours as needed to support release management activities.
- 1-year fixed-term contract, with the possibility of extension based on performance and project needs.
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